Just got PSE11 and am trying to do a full backup. Follow all instructions but after selecting "full backup" it goes into "Calculating Total Media Size" and hangs up at 5%. According to all the instructions I should be getting a screen to "select destination drive". Doesn't look like its doing anything after the 5% indication.
Thank you. I optimized my catalog and did the repair (no errors) as you suggested. Same thing. Goes into "calculating total media size" and hangs up at 5%.
It never asks for a destination drive and nowhere do I find this step but it's consistent so I figure that it must calculate the size before its ready to go to a drive but can't figure out why the hang up. I'm a new user and don't have much of a catalog set up yet but this bugs me.
Thank you for your response. There are 11821 files. I do not know what project files are so probably none. I am new to this but have used PSE 10 and full backup worked there I believe.