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Jerky pointer over layers palette

Nov 27, 2012 5:54 AM

My pointer gets very jerky whenever I'm using the Layers palette in Photoshop CS6. This is never happened in previous versions (although I skipped CS5). Is this common to everyone?

 
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  • Noel Carboni
    23,534 posts
    Dec 23, 2006
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    Nov 27, 2012 6:14 AM   in reply to KrisHunt

    No, I don't see that on my PC workstation.

     

    I assume you mean the mouse pointer does not move smoothly, but jumps from location to location, as though the computer has become unresponsive.

     

    Do you have a Mac?  What OS?  What video card?  Is Photoshop updated to 13.0.1?

     

    Even though you may have done so in other places, it might be prudent to describe your hardware and software environment here.

     

    Does it happen with every image or just large ones?  Does it happen if no image is open?

     

    There have been some reported issues on the forum seemingly related to the Layers panel where things like having the thumbnails visible causing operations such as dragging layers in the document being edited to slow down...  Have you tried disabling the thumbnails via the panel options to see if that changes the mouse behavior?

     

    -Noel

     
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    Nov 29, 2012 9:55 AM   in reply to KrisHunt

    I have exactly the same issue.

    http://forums.adobe.com/message/4883663

     

    Did you contact Adobe support about this?

    Also, what kind of hardware do you have?

    Mine is: 2x2.26 GHz Quad-Core Intel Xeon, 17GB 1066 DDR3, SSD disk, OS X 10.8.2, PS 13.0.1 x64

     

    I found this in the console log, after starting PS, opening a file with layers, clickin on a layer and then hovering over the layers panel:

    29.11.12 17:32:14.907 WindowServer[172]: _CGXGetWindowOrderingGroup: Operation on a window 0x19d requiring rights 0x5 by caller Photoshop

     
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    Dec 4, 2012 12:36 AM   in reply to KrisHunt

    Chris, I have a ATI Radeon HD 5870.

    It could be related to the Graphics Card.

    I just opened a support ticket in Switzerland.

    You might want to do the same. More pressure. :-)

     
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    Dec 19, 2012 9:28 AM   in reply to KrisHunt

    I have the same problem on two Mac's. Both have a lot of ram, 1GB video card and running 10.8.x

     

    One thing I did notice is, I don't have this problem when the palettes are over top of the application frame.

     

    http://forums.adobe.com/message/4930237

    http://forums.adobe.com/message/4707725

     
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    Dec 19, 2012 9:38 AM   in reply to KrisHunt

    MacBook Pro - AMD Radeon HD 6750M 1024 MB graphics

    MacPro - ATI Radeon HD 5770 1024 MB graphics

     
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    Jan 16, 2013 12:15 AM   in reply to KrisHunt

    Actually it's not safe to say that it only happens with ATI graphics cards.

    I have the same issue on my Retina MacBook Pro.

     
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    Jan 16, 2013 8:27 AM   in reply to cmyck

    I have the same problem on two Mac's. Both have a lot of ram, 1GB video card and running 10.8.x

    One thing I did notice is, I don't have this problem when the palettes are over top of the application frame.

    http://forums.adobe.com/message/4930237

    http://forums.adobe.com/message/4707725

     

     

     
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    Mar 15, 2013 3:29 PM   in reply to chac.vn

    Well, 10.8.3 is out and the mouse is still jerky in Photoshop. This sucks... oh well.

     
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    Sep 27, 2013 12:30 AM   in reply to frankyonnetti

    Heck, it's almost 1 Year, since this issue has been reported to Adobe.

    This bug makes it extremely frustrating to work with lots of layers.

    Get a move on an fix this, and stop blaming others.

     
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