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Tphokid
Currently Being Moderated

I am having trouble with PS6 - it somehow has become a trial of the extended edition

Nov 27, 2012 4:52 PM

Tags: #launch #screen #trial #problems #ps6

My purchased copy of PS6 suddenly statered showing a trial version screen when I launched it.  I uninstalled PS6, cleaned the registry, deleted the cookies and temp files.  I then re-download my copy of PS6 from the Adobe page, re-installed and it worked fine for two sessions. On the third session, once again the trial screen for the extended version (I bought the regular edition) appeared and either I elect to "continue trial" or quit, at wihcih time PS6 exits.  I just want to be able to use the Photoshop  I bought without the trial BS.  I paid for a full up version I want to use a fulup version.

 
Replies
  • Currently Being Moderated
    Nov 27, 2012 5:50 PM   in reply to Tphokid

    I moved your question from the forum you originally posted in because it's for people learning the basics of Photoshop. This new forum is more likely to yield accurate answers.

     
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    Nov 27, 2012 9:53 PM   in reply to Tphokid

    This is more like a new question. I have been trying to load PS6 for the last three days. No luck. Nothing works. That intermediary thing further complicates the loading process and seems as if it should be unnecessary. And where did my CS3 go so at least I could work on photos. Please .... your explanations are not step by step enough for non-experts to follow. Either write in every single thing that needs to be done ... EVERY thing ... or have the courtesy to walk those of us who find it impossible through the installation process  over the phone. Or admit that you can't do it yourselves.

     
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    Dec 1, 2012 11:15 AM   in reply to Tphokid

    I have the same problem as Tphokid. I purchased Photoshop CS6, but recently it has started running as a trial of the Extended version and I keep getting the trial nagscreen with options "License This Software" or "Continue Trial" everytime I start Photoshop.

     

    This is extremely annoying! I have no intention of buying the Extended version - I just want to be able to run the version I paid for, without getting this pop-up screen every time. Does anyone know how to fix this, please?

     
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    Dec 19, 2012 1:27 PM   in reply to Richard-T54

    I'm have exactly the same very anoying situation... purchased PS6, and it keeps defaulting to PS6 extended. Please tell me how to stop this happening.... Very anoying !!!!!!

     
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    Dec 19, 2012 1:51 PM   in reply to john3lee

    The next time the nag screen appeared, I clicked on the "License This software" button and then entered my original CS6 serial number. Photoshop then reverted to the standard CS6 version and, so far,  it hasn't switched back to the Extended Trial version.

     
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    Dec 19, 2012 2:07 PM   in reply to Richard-T54

    Thanks for this advice,
    I'll try that next time I see the nag screen.... seasonal greetings everyone.

     
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    Dec 20, 2012 6:30 AM   in reply to john3lee

    Well, it worked for a couple of edits through from LR4. but it has reverted back to the really anoying trial extented version...... really anoying !!!

     
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    Dec 20, 2012 6:47 AM   in reply to Tphokid

    If you are facing the same issue, please perform the step from the below document, it will resolve the issue.
    http://helpx.adobe.com/creative-suite/kb/64-bit-creative-suite-applica tions-repeatedly.html

     
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  • Currently Being Moderated
    Jan 12, 2013 9:25 PM   in reply to Tphokid

    Been having the same problem, but nothing works. Just started telling me my Creative Cloud software can't run due to an inability to validate. Tried entering the serial number for Creative Cloud. Says that serial number isn't valid. Tried entering my Photoshop CS5 serial number. Says that serial number isn't valid. Problem is, the licensing manager says that my trial has expired and so it will no longer let me use Photoshop. I'm a licensed Creative Cloud member and my software is no longer available. This is completely unacceptable. Adobe support is only available Monday through Friday during office hours. Designers don't work office hours. I'm now losing hundreds of dollars on a critical working weekend with a serious deadline and no software available for use. Completely unacceptable. People, avoid these cloud-based systems! You will suffer the consequences. Never again for me.

     
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    Jan 31, 2013 2:41 AM   in reply to Adwiz

    I am havint the same issue. Opening regular version of PS6 starts Adobe Manager asking me if I want to extend trial of Extended version. It then goes ahead and opens Extended for what's left of the trail period. I can put in my serial number as described in Adobe work around. Very annoying.

     
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