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Bernie at Clarity
Currently Being Moderated

PPro CS6 hangs computer

Nov 28, 2012 8:30 PM

Tags: #pro #premiere #cs6 #hangs

All of a sudden, PPro stops responding - correction, the WHOLE COMPUTER stops responding. Mouse won't move, alt-tab doesn't work, ctrl-alt-del doesn't work - I actually have to power cycle the machine.

 

This is not a very complex project (the project file is only ~1.4MB). Four bins for footage, audio, titles, & misc. extras, five sequences, and a few video effects. HDV footage from a Sony HVR-Z1P, approx 2.5 hours total.

 

I've been working this project (the first since I upgraded from 5.5) since Saturday 24 November. Up until 60 minutes ago, all was well. Then I switched from one sequence to another and it hung the computer. This machine has NOT had any driver updates since before I started the project. Nor has it had new or updated software installed today - including windows updates. I don't let anything update while I'm editing, and I don't update application software in the middle of a job unless it's a fix for a specific problem. There is no real-time anti-virus or anti-malware software on this machine, although I scan periodically.

 

I've tried to import the old project into a brand new project, and still it hangs. I open an old project, and it's fine, so I'm guessing I've got a corrupted project file. I'm about to try opening the previous version to see if that works, but I'll post this first in case the computer hangs again.

 

Is there any other way to "clean" a project file, or to run PPro in "safe mode" or a debug/logging mode?

 

I'll be returning to CS5.5 for the next project - perhaps wait a while until CS6 stabilises.

 
Replies
  • Currently Being Moderated
    Nov 28, 2012 9:01 PM   in reply to Bernie at Clarity

    What I have read as a "sometimes" cure is to open a new project and then import the old into the new

     
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  • Currently Being Moderated
    Nov 29, 2012 1:16 PM   in reply to John T Smith

    John T Smith wrote:

     

    What I have read as a "sometimes" cure is to open a new project and then import the old into the new

    That's a standard troubleshooting step but it looks like you tried this already.  You can also try using the Project Manager.

     
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  • Currently Being Moderated
    Nov 29, 2012 6:44 PM   in reply to Bernie at Clarity

    Given the stability of Windows 7, it's very, very difficult for a program to lock up the whole machine and cause you to hard reboot.  That kind of situation is almost certainly indicative of a deeper level system problem somewhere.  PP may be the trigger, but it's not likely to be the actual cause.

     
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  • Currently Being Moderated
    Nov 29, 2012 8:55 PM   in reply to Bernie at Clarity

    >306.97 from nVidia

     

    That driver causes problems with my nVidia GTX285 so I am using 296.10 with no problems

     
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