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Reporting RH pages in Google Analytics

Nov 30, 2012 5:58 AM

Hi all,

 

We're looking into reporting our clients' RoboHelp projects using Google Analytics.

 

We have the code on every page, but I don't see any way to break down the reports to individual pages.

 

Has anyone done this successfully?

 
Replies
  • Currently Being Moderated
    Nov 30, 2012 7:54 AM   in reply to MarionJD

    I seem to think that it runs into issues with WebHelp projects because the scripting prevents individual pages from being recognized, but I could be wrong. Have you searched the forums for "google analytics"? That should give you some hits.

     
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    Dec 14, 2012 9:25 AM   in reply to MarionJD

    MarionJD,

    Did you ever find a solution for this?  I'm using RH 10 and trying to do the same thing.

     
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    Dec 14, 2012 11:56 AM   in reply to MarionJD

    I'm trying the solution posted at http://www.jasonanichols.net/?p=7.  I see if GA picks up any hits tomorrow.

     
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    Dec 17, 2012 7:01 AM   in reply to czaram

    The solution above works, even if you are not publishing to AIR.

     
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    Dec 17, 2012 11:49 AM   in reply to czaram

    @czaram Can you please confirm that this is working with content that is on an intranet rather than being publicly available on a web server?

     


    See www.grainge.org for RoboHelp and Authoring tips

     

     

    @petergrainge

     
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    Dec 18, 2012 6:45 AM   in reply to Peter Grainge

    Peter, this works on the INTERnet.  It has to be out there in the real world for googlebots.  I've put my help content in a subdomain, and created a separate account for that in GA. In GA, I get stats for all my Help pages that have been viewed.

     

    The only tweak I made to the link previously mentioned above is that I had to move page breadcrumb code to the master page that stores the google code.

     
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    Dec 18, 2012 10:14 AM   in reply to czaram

    @czaram. Thanks for that. For some reason I thought this thread contained a reference to content on an intranet but on re-reading it I see it does not. I must have mixed it up with another post. I was hoping there was an intranet solution.

     


    See www.grainge.org for RoboHelp and Authoring tips

     

     

    @petergrainge

     
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