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Premiere Elements 11 Freezes on Windows 8

Nov 30, 2012 10:46 AM

Tags: #freezes #exporteravi.prm #windows_8 #premiere_11

I just installed Premiere 11 on my Windows 8 machine. It is an I7 with 6 Gigs, two ATI Radion in Crossfire mode, 2 terrabyte drive with 1.8 Terrabytes available.

 

When I launch Premiere it starts to load and then when it gets to "ExporterAVI.PRM" it freezes and stops responding.

 

PremiereFreeze.JPG

 
Replies
  • Currently Being Moderated
    Nov 30, 2012 1:04 PM   in reply to AbusedUser

    Moving this discussion to the Premiere Elements forum.  Did you receive any error messages during the installation process?  You can review and interpret your installation logs by following the steps listed at Troubleshoot install using logs | Elements - http://helpx.adobe.com/photoshop-elements/kb/troubleshoot-install-usin g-logs-elements.html.

     
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  • Currently Being Moderated
    Nov 30, 2012 1:19 PM   in reply to AbusedUser

    >two ATI Radion in Crossfire mode

     

    I have read in the Premiere Pro forum that dual video cards can cause problems... that MAY be the same for Premiere Elements

     

    Dual Card SLI http://forums.adobe.com/thread/872941

    -problem http://forums.adobe.com/thread/872103

     
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  • Currently Being Moderated
    Nov 30, 2012 2:59 PM   in reply to AbusedUser

    Thanks for the update AbusedUser!

     
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