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Mr. Woot
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Help! My Illustrator is killing me!

Nov 30, 2012 4:41 PM

Tags: #illustrator #cs5 #printing #saving #copying

Several opererations in Illustrator CS5 are painfully slow including saving, printing, and switching to Photoshop after copying.


Here's my sitch:

Windows XP Professional SP3

Desktop PC, Intel Core2 Quad CPU @ 2.33 GHz


Lots of empty storage on three internal drives (including C drive).

Adobe Design Premium CS5. All updates are current.

No unusual problems with Acrobat, Photoshop, or InDesign.


In a nutshell, this problem doesn’t occur if a file has only points, paths or type that I generated myself. However, if I open a raster image, paste type, or open vector art from an outside source, certain operations take a very long time, even though my files are typically small with few layers and no effects. In each case, the operation takes between 40 and 70 seconds. They include:

  • Opening the Illustrator Options (Save Preferences) dialog box. Again, file sizes are quite small. Once the dialog box opens, save times are normal.
  • Opening the Print dialog box. Once opened, Print times are normal.
  • Copying and pasting within Illustrator works fine but if, at any time, I try to switch over to Photoshop, both programs will be unresponsive for between 40 and 70 seconds, even if hours have elapsed beforehand.


In dealing with this problem, I’ve tried resetting my preferences, as well as uninstalling and reinstalling Illustrator. Neither made any difference. I therefore seek your wisdom and pity.



  • Currently Being Moderated
    Nov 30, 2012 11:15 PM   in reply to Mr. Woot

    You simply don't have enough RAM. It's as easy as that. When printing or saving AI generates rasterized data and duplicates data internally for previewing and that can take a moment. Likewise, reshuffling memory to bring inactive apps into view is a normal Windows thing. Sorry to be so blkunt, but most smatphones have more memory and processing power than your machine and if you are serious about the matter, you seriously need to get a new machine with a 64bit operating system and at least 8GB of RAM, which for all intents and purposes even many core5i based laptops already have these days.



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  • Currently Being Moderated
    Dec 1, 2012 4:20 PM   in reply to Mr. Woot

    Glad to hear that Auntie Illie hasn’t turned homicidal.

    Manslaughter sounds a bit out of character for her :-)

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  • Currently Being Moderated
    Dec 3, 2012 9:18 AM   in reply to Mr. Woot

    In that case you may have a user privileges/ permissions/ quota/  problem with your user folder, the system page file or the temp folders...



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  • Currently Being Moderated
    Dec 3, 2012 9:50 AM   in reply to Mr. Woot

    she's stealing valuable moments of my life with her geriatric antics.

    Sounds much more like her :-)

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  • Currently Being Moderated
    Dec 3, 2012 10:30 AM   in reply to Mr. Woot

    What is the size of you biggest Illie file?


    You can cut a lot of weight by:

    1 Omitting colour profiles,

    2 Omitting pdf compatability,

    3 Keeping placed images linked,

    4 Using compression when saving.


    Illie provides a lot of options, many of which can be unnecessary, depending on what you are doing.

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  • Currently Being Moderated
    Dec 3, 2012 2:55 PM   in reply to Mr. Woot

    In that case Mylenium is right. You need more RAM on your machine.

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