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1globetrotter
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Dreamweaver (part of CS6) will not run on 64 bit Windows 8 PC

Nov 30, 2012 8:23 PM

This package ran okay on my Windows 7 64 bit PC. I upgraded the Windows 7 PC to 64 bit Windows 8. Reinstalled all software including CS6. Dreamweaver will not start and comes up with a Error 7b. I have updated all the drivers  including the graphics card. It seems that all CS6 programs that load up in a 32 bit mode are suspect in Windows 8. I have downloaded and updated all Adobe programs but still a problem. Looking for ideas as Adobe help is only Monday to Friday.

 
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  • Sudarshan Thiagarajan
    4,000 posts
    Oct 15, 2010
    Currently Being Moderated
    Dec 1, 2012 7:41 AM   in reply to 1globetrotter

    7b is a hardware related STOP error from Windows.

     

    Usually caused due to faulty installations.

     

    Instead of re-installing, can you try cleaning all traces of installations of Adobe CS6 using CS Cleaner: http://www.adobe.com/support/contact/cscleanertool.html

     

    Then, install CS6 afresh? See if this fixes it.

     

    Other than that, there have been no official reports of DW not running on 64bit Win 8.

     

    -ST

     
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    Dec 1, 2012 4:08 PM   in reply to 1globetrotter

    When you upgraded Win7 to Win8, was that process itself a clean install - meaning did you reformat the hard drive (or use a separate hard drive) thereby installing a fresh copy of Win 8?

     

    I recently upgraded to Win 8 64bit as well, and from Win7 64bit, but I didn't want to run the risk of loosing access to any of my Win7 Apps or files should I find Win8 unbearable, so I ran the upgrade on a separate hard drive, which gave me the option to boot into either 7 or 8. Actually, Vista is on a third drive, left over from my Win7 upgrade in 2009. ;-)

     

    I'm about 3 weeks in, and so far I have had no problems at all with any CS6 app on Windows 8. 8 seems faster, more responsive, but that could be because it's a new installation.

     
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  • Sudarshan Thiagarajan
    4,000 posts
    Oct 15, 2010
    Currently Being Moderated
    Dec 2, 2012 1:43 AM   in reply to 1globetrotter

    When I said earlier 7b is a hardware related error, it may also be a I/O control issue on your memory. We don't know where Windows is going wrong.

     

    Can you try to see if there is an error report/ crash report from Event Viewer in Windows for DW? If so, can you post that here?

     
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