Adobe Community: Dreamweaver (part of CS6) will not run on 64 bit Windows 8 PC

3,732 posts
Oct 15, 2010

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1. Sudarshan Thiagarajan,

Dec 1, 2012 7:41 AM in reply to 1globetrotter

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7b is a hardware related STOP error from Windows.

Usually caused due to faulty installations.

Instead of re-installing, can you try cleaning all traces of installations of Adobe CS6 using CS Cleaner: http://www.adobe.com/support/contact/cscleanertool.html

Then, install CS6 afresh? See if this fixes it.

Other than that, there have been no official reports of DW not running on 64bit Win 8.

-ST

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2. 1globetrotter,

Dec 1, 2012 2:57 PM in reply to Sudarshan Thiagarajan

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Thanks for the suggestion, I did try the CS cleaner and actually went through the registry deleting all bits of Adobe. Did a clean install with no luck. If it is a "hardware" fault, would it not have shown up when running 64 bit windows 7.

I have looked at which of the Adobe apps (CS6) do not run and it seems that any loaded as 32 bit are possible problems.

Is there a way to tell which piece of hardware is stopping dreamweaver (like what does it need to start up).

I also started windows 8 in "Safe Mode" and still the same problem so it does not seem to be a driver conflict.

More thoughts please

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3. Web Magi,

Dec 1, 2012 4:08 PM in reply to 1globetrotter

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When you upgraded Win7 to Win8, was that process itself a clean install - meaning did you reformat the hard drive (or use a separate hard drive) thereby installing a fresh copy of Win 8?

I recently upgraded to Win 8 64bit as well, and from Win7 64bit, but I didn't want to run the risk of loosing access to any of my Win7 Apps or files should I find Win8 unbearable, so I ran the upgrade on a separate hard drive, which gave me the option to boot into either 7 or 8. Actually, Vista is on a third drive, left over from my Win7 upgrade in 2009. ;-)

I'm about 3 weeks in, and so far I have had no problems at all with any CS6 app on Windows 8. 8 seems faster, more responsive, but that could be because it's a new installation.

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3,732 posts
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4. Sudarshan Thiagarajan,

Dec 2, 2012 1:43 AM in reply to 1globetrotter

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When I said earlier 7b is a hardware related error, it may also be a I/O control issue on your memory. We don't know where Windows is going wrong.

Can you try to see if there is an error report/ crash report from Event Viewer in Windows for DW? If so, can you post that here?

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5. 1globetrotter,

Dec 3, 2012 12:27 AM in reply to Web Magi

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It was an upgrade and I would not recommend it. Afterwards I did a refresh and that was the end of everything.

Have since put win 8 on a separate drive and formatted it and all is okay so possible problem was the "upgrade" method

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6. 1globetrotter,

Dec 3, 2012 12:31 AM in reply to Sudarshan Thiagarajan

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No error report I can find showing a DW error.

I have formatted a separate drive and installed a clean install of win 8 loaded CS6 and all seems good at the moment. As this drive is a small drive I will image it over to a larger drive now that it works.

I will not chase down the problem any further unless the image does not work on the drive that is currently the version that has a problem.

Thanks for the help

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Dreamweaver

Dreamweaver (part of CS6) will not run on 64 bit Windows 8 PC

Nov 30, 2012 8:23 PM

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