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FM 10 on Windows 7 … If I right-click on a referenced .eps graphic, the context menu helpfully offers me Edit with RoboScreen Capture. Illustrator, my obvious preference for preparing and adjusting .eps graphics, is greyed out. So is Photoshop, even when I right-click on a .jpg How do I convince FM I already have CS5.5 on this PC and would appreciate the click-to-open I'm used to from earlier installations elsewhere? Thanks in advance.
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OK … the context menu entries are resolutely greyed out, but double-click works like a charm. Repeat as necessary "focus on results, focus on results"
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At least they work for you. For me, they're greyed out and they don't work.
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FM looks to what is enabled as the default application for a file format at the system level. So if you have .eps associated with Illustrator, double-clicking on the graphic within FM will open a referenced graphic file in that associated application. If it isn't working for you, then from Explorer you can change the default app by using the "Open with" option and specifying which app is to be the default.
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IIRC, the context menus are only enabled in the TCS versions of FM. It's just a marketing teaser to remind you of what you're missing...
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Hope checking the platform-level associations sorts out double-click for you, Mike!