Dear Illustrator users,
As a new user of the adobe software, I bought some "class room in a book" stuff to get me started. Now that I'm working on the first tutorial, I have already ran into a strange problem.
When I add a non-black colour to my work, saving the file leads to a "has stopped working" message. This does nog seem the case with all colors, but only certain ones.
For example: when I draw a black rectange, I can save the file.
When I fill it with Cyan, all is fine.
When I fill it with brown, saving the file makes it stop working.
I cannot find the awnser in the forum or elsewere online. Does anyone know how to fix this?
I thank you in advance!
Your system has probably a damaged color profile somewhere, usually a monitor or printer profile, and it's causing mayhem when AI saves the file and tries to embed that info. Some colors simply work because their values need no profile conversion or are translated directly without more complex math getting involved. Check your color profiles, remove any third-party ones, reset your system's color management in teh graphics driver asnd monitor setting. Then recalibrate everything/ get usable vendor profiles.
What I did now is selected a different printer as default printer for my laptop. This seems to work. I have never worked with color profiles before, but I will look into it if more problems arrise.