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skuhagen@web.de
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How do I unregister a serial number for LR and replace it with another one?

Dec 3, 2012 6:46 AM

Tags: #license #register #lr4 #unregister

Hello

 

I got LR3 with my Leica M9. Now I sold my M9 and I'm waiting for the next Leica M to arrive in the next few months. Since LR is more or less part of the Leica-Software, I sold it with it and for the time, while I waiting for the next M, I bought a new LR-License.

 

Now I want to give the buyer of my camera the license number for the LR3, that came with the M9 and the LR4-update to it, so he can use it with the camera.

 

My problem is now, that I can not unregister the license-number in my Adobe-account for the old LR. How do I do that? After unregistering I want to install my new LR, that just arrived today and register it, but I'm afraid, that I have two registered LR4 versions then and can't give the solde one to the buyer of the camera.

 

Thanks for any help and best regards!

607 Views   7 Replies   Latest reply: skuhagen@web.de, Dec 5, 2012 9:50 PM
 
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  • Test Screen Name
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    1. Test Screen Name,
    Dec 3, 2012 6:58 AM   in reply to skuhagen@web.de
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    What is LR3?

     
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  • skuhagen@web.de
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    2. skuhagen@web.de,
    Dec 3, 2012 8:27 AM   in reply to Test Screen Name
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    LR3 = Lightroom 3

    LR4 = Lightroom 4

     
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  • Test Screen Name
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    3. Test Screen Name,
    Dec 3, 2012 1:59 PM   in reply to skuhagen@web.de
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    Please try here:

    http://forums.adobe.com/community/lightroom

     

    Good luck!

     
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  • web-weaver
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    4. web-weaver,
    Dec 5, 2012 11:30 AM   in reply to skuhagen@web.de
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    Excerpt from the Lr EULA:

    "

    4.4 No Transfer. YOU MAY NOT RENT, LEASE, SELL, SUBLICENSE, ASSIGN OR TRANSFER YOUR RIGHTS IN THE SOFTWARE, OR AUTHORIZE ANY PORTION OF THE SOFTWARE TO BE COPIED ONTO ANOTHER INDIVIDUAL OR LEGAL ENTITY'S COMPUTER EXCEPT AS MAY BE PERMITTED HEREIN. You may, however, transfer all your rights to use the Software to another individual or legal entity provided that: (a) you also transfer this agreement, (ii) the serial number(s), the Software and all other software or hardware bundled, packaged or pre-installed with the Software, including all copies, upgrades, updates and prior versions, and (iii) all copies of font software converted into other formats to such individual or entity; (b) you retain no upgrades, updates or copies, including backups and copies stored on a computer; and (c) the receiving party accepts the terms and conditions of this agreement and any other terms and conditions under which you purchased a valid license to the Software. NOTWITHSTANDING THE FOREGOING, YOU MAY NOT TRANSFER EDUCATION, PRE-RELEASE, OR NOT FOR RESALE COPIES OF THE SOFTWARE. Prior to a transfer Adobe may require that you and the receiving party confirm in writing your compliance with this agreement, provide Adobe with information about yourselves, and register as end-users of the Software. Allow 4-6 weeks to transfer. Please visit http://www.adobe.com/supportor contact Adobe's Customer Support Department for more information."

     

    For full text of EULA see here: http://labs.adobe.com/technologies/eula/lightroom.html

     
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  • Cornelia-I
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    5. Cornelia-I,
    Dec 5, 2012 2:16 PM   in reply to skuhagen@web.de
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    Why do you ask redundantly?

    http://forums.adobe.com/message/4893402#4893402

     
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  • skuhagen@web.de
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    6. skuhagen@web.de,
    Dec 5, 2012 9:43 PM   in reply to Cornelia-I
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    After this first post, something went wrong. My name was not displayed and it seemed to me, that the post was in the wrong subforum.

     
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  • skuhagen@web.de
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    7. skuhagen@web.de,
    Dec 5, 2012 9:50 PM   in reply to web-weaver
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    The EULA is of no interest for this question.

     

    First, under german law any contract, that the customer sees after buying and that constrains his right to resell a bought product has no effect and can be ignored.

     

    Second, knowing that I have the right here in germany to sell used software (look at ebay germany for people selling for example used Windows licenses, Adobe software and others), I asked about how to transfer the license and remove it from the "My Adobe" website as registered by me. It was just a technical question, not a legal one, because legally there are no problems with doing so.

     

    Anyway, the problem does not matter anymore, since I came to an agreement with the buyer of my camera.

     

    Best regards

     
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