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mjreccoppa
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Photoshop 12.1 32 bit and Windows 7 autoplay issue

Dec 3, 2012 11:30 AM

Hello.  I've come across a problem with Windows 7 and photoshop and I was wondering if someone can point me in the right direction.

 

I installed Adobe Masters Collection 5.5 on a PC that has Windows 7 32-bit.  It has Photoshop 12.1 installed.  When I plug any USB camera into it, autoplay doesn't work.  When I uninstall the Adobe Suite, autoplay works fine.  I've changed autoplay settings in Windows and tried different cameras.  No luck. 

 

Is there a setting in the adobe suite that takes control of autoplay for cameras?  Like I said, this only happens when I install photoshop.  Once I remove it, autoplay works fine.  Any help would be greatly appreciated.

 

Thanks,

 

Michael

315 Views   3 Replies   Latest reply: Noel Carboni, Dec 4, 2012 2:30 PM
 
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  • Noel Carboni
    21,035 posts
    Dec 23, 2006
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    1. Noel Carboni,
    Dec 3, 2012 11:41 AM   in reply to mjreccoppa
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    Not that I know of, at least not in Photoshop (I don't have the whole suite).  I have Photoshop 6.0, CS4, CS5, and CS6 on my Windows 7 workstation and I still get normal autoplay functionality when I plug my camera into a USB port.

     

    One thing though...  I normally disable a number of extraneous things Adobe installs (e.g., Switchboard, Service Manager, updaters, etc.) via Autoruns.  I wonder if maybe I've avoided the problem you're seeing because I do that.

     

    I'll be interested in seeing the resolution for this issue when you find it.

     

    -Noel

     
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  • mjreccoppa
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    2. mjreccoppa,
    Dec 4, 2012 5:30 AM   in reply to Noel Carboni
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    Thanks Noel,

     

    Not a resolution but I did find out something.  I tried uninstalling CS5 and installed CS6 and it worked fine.  So it's definitely a CS5 problem.  I'm going to test other things out to see what the issue might be.

     

    Thanks again.

     
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  • Noel Carboni
    21,035 posts
    Dec 23, 2006
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    3. Noel Carboni,
    Dec 4, 2012 2:30 PM   in reply to mjreccoppa
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    That's very interesting.

     

    I used Photoshop CS5 when it was current, and I had no trouble then either (but again, I didn't have the whole suite).

     

    I suppose it could be something Adobe's already fixed with the suite.

     

    Best of luck getting to the bottom of the issue.

     

    -Noel

     
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