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copwriter1
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PSE 10 albums showing as mostly empty in iTunes 11

Dec 5, 2012 11:51 PM

Tags: #organizer #sync #itunes #albums #elements_10

I recently re-installed my OS (Win7 64-bit) and all applications, and restored my PSE 10 catalog from a backup. Previously, I had nine albums created in PSE 10 that synced to my iPhone 4. Each album has 20-30 images assigned to it. When I sync my iPhone in iTunes since the re-install, the albums are all listed in iTunes, but they show as being empty or having at most 1 image each. Most of the photos don't sync to the iPhone. How do I get iTunes to see all of the photos assigned to those albums?

349 Views   5 Replies   Latest reply: copwriter1, Dec 12, 2012 4:34 AM
 
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  • 99jon
    10,084 posts
    Jan 6, 2010
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    1. 99jon,
    Dec 6, 2012 4:43 AM   in reply to copwriter1
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    There was a quite recent update issued for iTunes. Try launching iTunes and searching for updates if you don't get the automatic prompt.

     
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  • copwriter1
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    2. copwriter1,
    Dec 6, 2012 2:39 PM   in reply to 99jon
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    My installation is showing that it's the most recent version.

     
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  • copwriter1
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    3. copwriter1,
    Dec 12, 2012 2:54 AM   in reply to copwriter1
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    Does anyone have any idea how to resolve this issue? I can't believe I'm the only one with this problem. I've checked for updates in both PSE and iTunes, and everything is showing as up-to-date. In PSE, the albums show the 20-30 images each assigned to them, but in iTunes, only the images most recently created in PSE show up in the albums. I've even deleted the images from the albums, then re-created them, and had no success.

     
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  • 99jon
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    Jan 6, 2010
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    4. 99jon,
    Dec 12, 2012 4:25 AM   in reply to copwriter1
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    There was a recent bug which affected new albums created in PSE11. This seems to have been fixed with the iTunes 11.0.0.163 update but perhaps this has had a knock-on effect on PSE10. You could try asking in the Apple communities.

     
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  • copwriter1
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    5. copwriter1,
    Dec 12, 2012 4:34 AM   in reply to 99jon
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    I'll give the Apple forums a try. Thanks.

     
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