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pdgatewood
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Adobe Installer Hangs Up on MacBook Pro running OSx 10.7.5

Dec 6, 2012 6:49 AM

Tags: #osx_10.7.5 #installer_hangs

I can get the Audition CS6 disk image onto my mac via Download assistant or directly. But when I try to install the Adobe Installer hangs up during "Initializing Installer" and forces me to do a hard reboot.

The same procedure works just fine on my mac running OSx 10.6.8

Any remedies?

 
Replies
  • Currently Being Moderated
    Dec 6, 2012 10:50 AM   in reply to pdgatewood

    If you are only able to get as far as Initializing the Installer then please review the PDApp.log file.  You find details on how to locate and interpret this file at Troubleshoot with install logs | CS5, CS5.5, CS6 - http://helpx.adobe.com/creative-suite/kb/troubleshoot-install-logs-cs5 -cs5.html.

     
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  • Currently Being Moderated
    Dec 28, 2012 12:24 PM   in reply to pdgatewood

    I don't see anything actionable either from your post.  You may want to try installing under a newly created user account or booting in Safe Boot mode to see if there is other software which maybe interferring with the installation process.

     
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