I cannot get CS6 to recognize my Sony DCR-TRV340 camera for capturing video from that camera. The CS6 capture box keeps putting up a message that capture device is off line. The Sony DCR-TRV340 camera is not listed in the CS6 Device Type list in the CS6 DV/HDV device control settings box of Sony cameras. I've downloaded what I think are the correct drivers for the TRV340, and when I plug the camera into the computer, the computer shows it listed in the devices and printers box, but CS6 will not recognize it. Do I need to install these drivers into a specific folder in the CS6 program? If so, where do I find these drivers in the windows 7 professional operating system, and into which CS6 file folder would I copy them to?
Most camera's are not listed in Device controle, set it to Sony and generic. Yours is very old its a Digital 8 camera (I still got a TRV210). Johns second link wont work with your camera.
You do not need to download drivers nor do you need to install anything. Most likely its the Legacy driver.
Read though this document.
General rule is connect camera to pc wait until windows reconigzes the camera.
Fire up Premiere and capture.
Never connect the camera to pc when the camera is on.
Thanks Ann for the additional info. The article you recommended was very good and I learned a great deal about procedures for hooking up my camera to the computer. The order of the steps to take is important.