I have captured DV video from my 10-year old DV camera (Sony DCR-TR22) that Elements Organizer is neither able to preview nor show thumbnails for. When I double click on it, I get a preview window, but all I can do is play the audio, and I see a generic video icon in place of the actual video.
On the other hand, the video plays back just fine in the editing window, so I know the right codecs are there somewhere.
I am using Windows 7 64bit. I've also installed VideoLan, but I don't think that's the culprit as I uninstalled it to see if that solves the issue (and it does not).
Not being able to use Organizer for my DV video makes Elements much less useful than advertised. Please help.
Did you use Premiere Elements to capture the video over a FireWire connection?
Have you ensured you have the latest version of Quicktime from Apple, per the program requirements?
What happens when you put the video on the timeline of a Premiere Elements project?
Yes, used a firewire connection to capture.
Since I have the latest version of itunes, I am assuming I have the latest version of Quicktime. I can check, though. Are you certain Elements uses Quicktime's codecs for DV? I would have guessed it uses Microsoft's.
As I said in the original post, adding to the timeline works fine in that I can see the video and hear the audio just fine.
I'd go manually to Windows Update and ensure you have all of the updates -- not just the ones that load automatically, but also the non-critical ones. They can play important roles in processes like video editing.
Beyond that, I can think of no idea why this is happening. It's certainly not a problem with the program. And the DV codec is a standard codec that every operating system includes with its basic load.
I assume you've got adequate hardware -- a dual core or better processor and at least 4 gigs of RAM.
And certainly make sure you go to the ATI or nVidia site and download the very latest driver for your video card.
A thread discussing a similar problem today found that doing that made his clips visible.
I am using the Intel HD Graphics 4000 (integrated graphics on the i7 3770), and the drivers have been up to date from day one. Also, I checked and Quicktime was up to date.
I checked with GSpot what codec my files actually are. Gspot reports the following:
dvsd, DVC/DV Video and the vendor is "IEC 61384 and SMPTE 314M".
Do you have any DV files? Can you tell me what codec they use?
Also, it occurred to me that I may not be using the correct setting to import my DV files. Since I use Premier to capture the DV, maybe there are some capture options I could be setting which are relevant?
Thanks for your continued support.
DV files us the DV codec. It's a universal codec that's included with every operating system.
The only thing I can think is that some other software on your computer replaced the standard DV coded with that IEC61384 or whatever codec.
You can probably restore the DV codec by downloading the K Lite Codec Pak.
Downloading codec packs isn't always a good idea, but this is a terrific and pack that I've used with no problems.
You only need the Basic pack -- although the advanced pack includes some very nice tools. Just make sure you click the links on the right side of the web page and not and not the big green DOWNLOAD button, which is actually an ad.
Although the bigger question is why your capture software is capturing to that codec!
Try installing the legacy FireWire driver, per the FAQs to the right of this forum, and then doing a test capture.
That may fix your problem for future captures. I'm just not sure what's going on with these current captures -- particularly if you used Premiere Elements to do the capture!
Unfortunately, none of your suggestions work. I looked at another computer I have (also windows 7, but with a PCIe AMD card) and I have the same "strange" codec installed. Can you tell me what vendor you see listed when you list the codecs in G-Spot?
I tried importing the video in Lightroom 4's catalog (it has limited support for video) and it works like a charm, except it's not really designed to be a video organizer.
This is clearly a software bug. I wish Adobe support would step in an comment on this.