Copy link to clipboard
Copied
Im am trying to install after effects cs6 but it keeps stopping a 2% and has all these things to make it work, i do everything it says (ive done it about 7 times) and it Still won't work! someone please help!
Error Summary:
Exit Code: 34
-------------------------------------- Summary --------------------------------------
- 1 fatal error(s), 0 error(s), 0 warning(s) FATAL: Payload '{0A1E2FE2-B2AD-42F4-9C74-641853FB093A} Photoshop Camera Raw 7 6.0.98.0' information not found in Media_db.
-------------------------------------------------------------------------------------
Copy link to clipboard
Copied
Hi Yovanniflores,
Please follow the following steps :
1. Disable the startup services : http://helpx.adobe.com/x-productkb/global/disable-startup-items-services-windows.html
2. Use the Adobe Creative Suite Cleaner Tool from the below link and try uninstall all the CS6 application.
http://www.adobe.com/support/contact/cscleanertool.html
3. After using the cleaner tool, please rename the following folders located at the below location :
Go to C:\Program Files (x86)\Common Files\Adobe
if you use 32 bit system it would be C:\Program Files\Common Files\Adobe
Rename the following folders ;
Adobe PCD -> Adobe PCDold
backup -> backupold
caps -> capsold
Then run the setup file again.