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misslank4d
misslank4d
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Photoshop CS5 Extended Stopped Working and shut down

Dec 8, 2012 8:15 PM

Installed original disk for Photoshop CS5 Extended.  No error messages during the installation.  When I went to open a new document or open an existing photo to edit, and I got the same message for both. "Adobe Photoshop CS5 has stopped working.  A problem caused the program to stop working correctly.  Windows will close the program and notify you if a solution is available.  I'm running Windows 7 32 bit.  I have uploaded updates for Photoshop CS5.  This program was just installed on my lap top and I have no issues.  The laptop is running windows 7 32 bit too.  HELP!

323 Views   4 Replies   Latest reply: Curt Y, Dec 9, 2012 10:52 AM
 
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  • Mylenium
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    1. Mylenium,
    Dec 9, 2012 1:13 AM   in reply to misslank4d
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    Update your graphics driver and configure it correctly or turn off OpenGL in the prefs.

     

    Mylenium

     
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  • misslank4d
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    2. misslank4d,
    Dec 9, 2012 10:32 AM   in reply to Mylenium
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    I have updated my driver, where do I go to turn off the OpenGL in the prefs????????

     
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  • misslank4d
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    3. misslank4d,
    Dec 9, 2012 10:37 AM   in reply to misslank4d
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    Mylenium....

    Thank you, I figured out how to change the OpenGL!  My program is now working.  Thank you, Thank you!

     

    Misslank4d

     
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  • Curt Y
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    4. Curt Y,
    Dec 9, 2012 10:52 AM   in reply to misslank4d
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    If you updated your driver and it still has to have OpenGL turned off to work it means your graphics card is underpowered for the job and needs to be upgraded.  It will work with OpenGL turned off but some features may not work.

     
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