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Johnjohanis
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Can't open EPS with CS6 - sent from someone using CS4

Dec 8, 2012 9:51 PM

Tags: #cs4 #error #open #eps #cs6

Friend mailed me an .eps file from CS4 and I can't open it on CS6. What's wrong??

 

"Can't open the illustration. Could not complete the requested operation."

 
Replies
  • Currently Being Moderated
    Dec 8, 2012 10:04 PM   in reply to Johnjohanis

    Can your friend open the copy from their sent folder in their email application? I ask because it is possible the file was corrupted in the send. If they can open it, how are you opening it? Did you copy the file from the email to your computer instead of trying to open it out of your email app?

     

    Take care, Mike

     
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  • Currently Being Moderated
    Dec 9, 2012 2:32 AM   in reply to MW Design

    You generally can not send .eps files through email. Mail servers do not know what an .eps file is and will damage the file 9 out of 10 times by trying to scan it for viruses or other content it might understand.

     

    Have your friend compress the file in a .zip or .rar archive and send that.

     
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