It is simple to locate the download link as well as the serial numbers if you have purchased a Download Order.
You need to first confirm whether you have purchased a Retail version or a Volume Licensing order.
* If it is a Retail version Download Order, follow the below steps:
Login to adobe.com using your Adobe ID which is used to place the Order and navigate to "My Adobe" > "My Orders". You will be able to locate the Order date and once you click on it you will be able to locate both the serial number and the download link. You can go ahead and download from there.
* If it is a Volume Licensing Download Order, follow the below steps:
Login to licensing.adobe.com using your Login ID which is used to place the Order and navigate to "Licences" > "Downloads", select the Deploy-to ID or End User ID which is used and click on search. You must see the downloads now. In order to locate the serial number, select "Licenses" > "Retrieve Serial numbers" and select the Deploy-to ID or End User ID which is used and click on search.
If you have purchased a Box version, then you need to purchase the Upgrade to CS6.
I did all of that and my order don't show up. it was #AD001688683 in
I seen somewhere that you can still down load it up 12/31/2012
I lost my hard drive and had to replace it.
So i am lost
You can find the links to the install files for Creative Suite 3 at http://prodesigntools.com/download-adobe-cs4-and-cs3-free-trials-here. html. Please make sure to complete the Very Important Instructions section prior to scrolling down and clicking on the download link.
Sorry for the delay in reply..
Well, I check and see that the above Order which you have provided is placed under a different email address. Everything is fine except the domain in the email address. The email address which you have used while placing the Order has a different domain than the one which you have provided in this above reply. Have a re-check with the email address and try to login.
FYI: Adobe informs that the download link will be available only for 2-3 years, however, in most of the cases the download will be available even longer..