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Can't check in topics

Dec 10, 2012 4:26 PM

Tags: #subversion #version_control #check_in #check_out #commit #puskok

Recently upgraded from RH8 to RH10. Had to upgrade a project previously made in the RH8 format.

 

My subversion client confirms that changes to specific topics were committed; however, some topics still show a status of "Checked out," in RoboHelp despite my best efforts to use the "Check in..." and "Check in All..." functions. I'm using PushOK (one of Adobe's recommended plug-ins) 64-bit (on a 64-bit, Windows 7 OS).

 

Is there a setting that is causing the topics to show the Checked Out status even though the changes have been committed? Any help would be appreciated. Thanks.

 

Nick

 
Replies
  • RoboColum(n)
    5,356 posts
    Oct 8, 2004
    Currently Being Moderated
    Dec 17, 2012 3:23 AM   in reply to Nickolopogus33

    Hi Nick.

     

    What do the SVN overlay icons in the Windows Explorer view show? We use SVN but do not integrate it with our RH project. We just check out the required files, open RH, make our changes, close RH and check in via the Windows Explorer SVN interface. Have you tried this to see if this works?

     
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  • RoboColum(n)
    5,356 posts
    Oct 8, 2004
    Currently Being Moderated
    Dec 17, 2012 7:59 AM   in reply to Nickolopogus33

    Yes it should but I'm just trying to see whether it does. The green icon shows a file is up to date with the SVN repository but the red icon with an exclamation means there is a conflict between the repository and the file on your PC. This may explain RH's behaviour. What I'd do next is to check the SVN repository on one of the conflicted files (via Windows not RH) and see whether the file is up to date there. If it isn't you'll have to solve the conflicts before going any further.

     
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  • RoboColum(n)
    5,356 posts
    Oct 8, 2004
    Currently Being Moderated
    Dec 17, 2012 8:45 AM   in reply to Nickolopogus33

    If the problem is related to just one project then that discounts any problem with SVN or the PuskOK plugin. The issue must be with that project. I really think the next step is to interrogate those files with the conflicted status. Out of interest are they the same files that you are having issues with?

     
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  • RoboColum(n)
    5,356 posts
    Oct 8, 2004
    Currently Being Moderated
    Dec 18, 2012 3:26 AM   in reply to Nickolopogus33

    From what you are saying it seems like two of your six projects are working 100% OK. This seems to say that the other four projects are not having any problems using the PushOK plugin with RH10. I am just trying to narrow down the problem. If this is correct, the problem could be either with the plugin or the content you are trying to add to source control. If all projects are suffering the problem it probably is only the PushOK plugin.

     

    Could you try something for us. Can you create a brand new project in RH10, add it to SVN via PushOK, open the project, make some amendments and see if you can commit the changes successfully. If that works, can you see if you have a RH8 project that you can upgrade (not one of the six you refer to) and do the same with that. Having the detail of what happens to those will help us narrow down things further.

     

    BTW the SVN client is notoriously bad at refreshing the icon status on files. I've learnt to take the SVN status icons with a HUGE pinch of salt. Sometimes closing / opening a folder or window helps, sometimes rebooting the PC helps, other times I just give up looking at the icons!!

     

    As an aside you say that in the second project that there were indications of corrupted files. Can you tell us what files these were and whether these were in the repository?

     
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