Hi there,
I've applied the Mac Photoshop CS6 13.0.2 update this morning, but now, I cannot open one of my working .psd document anymore, Photoshop raises a "could not complete your request because of a program error" message everytime. I've tried to open it on another workstation, a Windows one, running Photoshop CS5 12.0.4, and it's okay, meaning that my .psd file is not corrupted.
I've tried to disable Photoshop extensions from the extensions manager, but problem persists. Do you know if rolling back to 13.0.1.1 version is possible?
Thanks,
el'
Can you send the file to byoung@adobe.com? I will have someone look at it. Thanks.
Have you tried restoring your prefs? http://bit.ly/Troubleshoot_PS
Uninstalling Photoshop 13.0.2, reinstalling CS6 and upgrading to 13.0.1 has fixed this. I am now able to open yesterday's critical PSDs. 13.0.2 was fun for 30 seconds. The update should be temporarily pulled, in my opinion, or at least removed from everyone's Application Manager updates until this is resolved.
Same here, just updated to 13.0.2 via application manager notification.
File I have been working on all day for client no longer will open or any of it's iterations that were saved earlier but it will open on CS5 and a CS6 13.0.1 in the office but not 13.0.2
Running OSX 10.8.2
Please release a patch update immediately to solve this.
Was DYP wrote:
Thank God I did not update to 13.0.2.
Can things get any worse at Adobe?
One continue stumble after another. Way to numerous to even mention them all.
Am I to assume nothing gets tested anymore in the real world, except by us purchasers.
I don't know about worse for Adobe, but things are certainly getting worse for Photoshop 13.0.2/13.1 guinea pigs users. There are newly introduced bugs being reported by the hour in this forum and the feedback forum.
I'm having the same issue, I really wish Adobe would test their updates properly before getting everybody so excited about the new things. Now that I know about and have used the copy css I NEED IT! But alas because some testers didn't do their job I'm the one who gets the punishment.
Back to 13.0.1. ...sigh...
There shouldn't be a beach ball. An error should appear if you hit the same issue that is mentioned. Please send the file to byoung@adobe.com and we will investigate.
Barry
Same prob on Win7 x64, version 13.1 Photoshop Extended.
At least the files don't seem to be corrupted, like the Flash CS5 program was/is still doing.
As our staff are using the Cloud service, I'm assuming we'll need to uninstall, download the trial and enter a serial in the trial install?
An update to correct this issue was released late last night. Details here: http://blogs.adobe.com/photoshopdotcom/2012/12/photoshop-13-0-313-1-1- updates-now-available.html
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