I have recently bought a copy of CS6 Production Premium classroom in a book. I am going through it, and am currently busy with lesson 6. In this particular lesson, I need to open a PNG file that was supplied. The PNG file is 53kb. There are a few steps after that, including selecting the object, and using "Image Trace", "Make and Expand". After this step, a few layer deletes are called for. Once all this is completed, I am supposed to save the edited file as an "AI" file. when I select the "Save as" function, browse to the location I wish to save it, and then name it and select "OK", the program freezes for a few seconds, and then I get the dreaded "Adobe Illustrator has stopped working" message. The program then closes, and I have to start again.
I have tried the following solutions so far:
1) Open the file and without any editing at all, try to save - This has the same error
2) Opened the original file in Photoshop and saved it as a PSD file
2.1) Opened the new PSD file in Illustrator and tried to save - This had the same error
3) Created a new Illustrator document. Typed some random text. tried to save as an AI file - This saved with no problems.
I am running a Windows 7 PC
here are the PC specs:
and here is the error (pretty standard error message)
Is this a known issue with the training material perhaps? Any solutions or ideas would be appreciated.
I have created a folder on my desktop where I have saved the lesson and source files that came with the book. I bought the E-Book, so I downloaded the ZIP files and extracted them to a new folder on the desktop (I did this for simpicity sake, so I do not do any work over the network). I still have 20GB free on the drive. I am trying to save the new file to the same location as the old one - just as a different file type (PNG to AI)
The particular drive is my "C" partition - an 80GB. I use it only for the OS and application installs. Before moving accross to the work I m doing now, I was a senior windows server admin and I bring that mind set along with me - Nothing but the OS and the main install files belong on the "C" drive!
Saying that..... I just created a temporary folder on the desktop, since this is a training course I am busy with and I thought there should be enough free space for everything. Since you mention this now, I will take your advcie, along with Monika's and try to save on another location tomorrow when I get back to the office. I am guessing that since the type is a little complex (not heavily, but more than a plain text sentence of 5 letters) space "might" be causing the issues.
Ill try this first thing tomorrow and report back
Thank you for the replies.
I am embarressed to say that I am not sure! . Today was the very first day I opened illustrator.
I started with the Adobe Production Premium suite about 10 months ago. I have been focusing on After Effects and Premier mostly, with a little bit of Photoshp for good measure. The training book that I bought has information on how all the Adobe products work together. It is actually quite exciting, and I hope to polish up our workflow considerably with it.
All this said, as a result, I have not changed any of the standard default settings - this adds to my view that you and Moika are correct, that I am runnign out of space in some "Under the Hood" way when trying to save.
If I start a new project in AI and type "abiabioa" - it saves as a .ai file fine - If I open the project PNG file given, and try to save with no edits ant all - the program closes.
It is 19H39 here now - if I go to sleep soon, it will be morning quicker and I will provide feedback! (it's Christmas time - I believe I am allowed to regress to childish thought patterns in relation to time!)
Hi Larry and Monika,
Strangest thing happened this morning.....
When i switched my PC on, i received a message about an Adobe update. I did the update (happened to be for Illustrator) and there we go, the file saves perfectly, on another location, OR on the desktop. I do not know what the update did, but it seems to have solved my particular issue. I checked this morning as well, the scratch drive is also the "C" drive, so space is an issue. Thanks for the heads up on that one - I will make the adjustments and changes to the preferences today.
Thanks to you both