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I did install Adobe Premiere 11 and I cannot get it open, error 126

Dec 11, 2012 8:18 AM

Tags: #premiere #elements #11 #abobe

I have Windows 8 Pro / 64 bit

I did install to day:

Adobe Photoshop 11 and

Adobe Premiere Elements 11

When trying to open (load) Adobe Premiere Elements 11 video editing

there is an error

ERROR

LoadLibrary with error 126

Specified part cannot be found

 

I had same problem with Adobe 8 and same now with Adobe 11

 

What to do

or do I return product back, refunding money?

(I did buy it to day)

 

Greetings

kari

1249 Views   13 Replies   Latest reply: Dennis Curtin, Jan 26, 2013 12:15 PM
 
Replies
  • Barbara B.
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    1. Barbara B.,
    Dec 11, 2012 8:20 AM   in reply to Samsung Syncmastert260hd
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    Hi, kari. PRE has its own forum and you'll find more people there who can help with this. I'll move your post there for you.

     
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  • Bill Hunt
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    2. Bill Hunt,
    Dec 11, 2012 8:25 AM   in reply to Samsung Syncmastert260hd
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    Welcome to the forum.

     

    I am not familiar with that particular error, but from the rest of the text mentioned in it, it seems that a Library (usually a .dll file), did not install properly, and PrE cannot find it. I would uninstall PrE, and then re-install it, making sure that no other programs, like anti-virus, etc., is running - less likely on a Mac, than on a PC, but still, during installation, I would turn OFF anything else. Test.

     

    Adobe offers a 30-day, money-back guarantee, from date of purchase, so you have a month to explore the program. Just watch the calendar, if you decide to return the program.

     

    Good luck,

     

    Hunt

     
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  • Samsung Syncmastert260hd
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    3. Samsung Syncmastert260hd,
    Dec 11, 2012 8:28 AM   in reply to Bill Hunt
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    I did uninstall version 8 twisely and same error with version 8 and now it continues with version 11

     
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  • Bill Hunt
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    4. Bill Hunt,
    Dec 11, 2012 8:29 AM   in reply to Bill Hunt
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    Though not for PrE, that error seems to point to an issue with the OpenGL driver for an AMD/ATI video card, as per this thread: http://feedback.photoshop.com/photoshop_family/topics/lr4_crashs_with_ loadlibrary_failed_with_error_126_on_video_playback

     

    That was for Lightroom, and I found similar for Photoshop. All point to the AMD driver, and the OpenGL support. Do you have an AMD/ATI video card, say in the Radeon line?

     

    With Mac's, the video drivers are usually updated, when one updates the Mac OS (that driver update is a separate operation on a PC), so if you have not updated your Mac OS, I would do that first.

     

    Good luck,

     

    Hunt

     
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  • Samsung Syncmastert260hd
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    5. Samsung Syncmastert260hd,
    Dec 11, 2012 8:30 AM   in reply to Barbara B.
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    I try,

    thank you

    anyway

    it seems that similat problen in version 8 and 11

    I had Win 7 / 64 bit

    update to Win 8 Pro

     
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  • Samsung Syncmastert260hd
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    6. Samsung Syncmastert260hd,
    Dec 11, 2012 8:32 AM   in reply to Bill Hunt
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    Yes AMD / Ati Radeon HD 4650

     
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  • Bill Hunt
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    7. Bill Hunt,
    Dec 11, 2012 8:34 AM   in reply to Samsung Syncmastert260hd
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    As AMD/ATI makes video cards for both PC and Mac, I could well imagine that there could be an issue with the OpenGL video driver, on each platform.

     

    Does your Mac have an AMD/ATI video card/chip? Did you PC have an AMD/ATI video card/chip?

     

    Good luck,

     

    Hunt

     

    [Edit] I see that we were typing at the same time. With the Radeon card/chip, I would make sure to have the updates for your Mac OS. Not knowing Mac's, I do not know if you can download and install just the AMD/ATI driver on a Mac. Maybe a Mac-user can help us both here.

     
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  • Samsung Syncmastert260hd
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    8. Samsung Syncmastert260hd,
    Dec 11, 2012 10:57 AM   in reply to Bill Hunt
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    I did install latest driver for AMD / Ati, does not help, it seems so

    lets see

    now I know were it is? Presume

    As funny, to day Lightrooms did not show any problem, when I did run a video, but it used iTunes in its runs

    lets see

    now next step

    and a solution if any

     
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  • VDOSurfer
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    9. VDOSurfer,
    Dec 11, 2012 11:30 PM   in reply to Samsung Syncmastert260hd
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    Tried googling this error and it took me here

    http://www.minecraftforum.net/topic/1200107-loadlibrary-failed-with-er ror-126-the-specified-module-could-not-be-found/

     

    Useful?

     
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  • Bill Hunt
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    10. Bill Hunt,
    Dec 12, 2012 6:41 AM   in reply to VDOSurfer
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    Ah, another thread pointing to the AMD/ATI driver. Thanks for posting that link.

     

    Seems that there is a problem with the driver.

     

    Good luck to the OP,

     

    Hunt

     
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  • Samsung Syncmastert260hd
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    11. Samsung Syncmastert260hd,
    Dec 14, 2012 12:11 AM   in reply to Bill Hunt
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    Hei,

     

    First: Thank you:

    I succeed, finally, after few uninstalling/ installing driver and software

    /Adobe Pre 11: in differennt order:

    AMD/Ati monitor driver run to dating new correct one did not help,

     

    ( I had Win7/64 running (pure install with all software), Win8/64 changed

    plenty drivers to "her" own General Drivers (Microsoft), what is wrong!!!! )

     

    so I delete monitor driver twice!! First delete did not help, so I delete

    again all and run hard disk defrag, re delete driver and forced system to

    load AMD/Ati win8 driver and reboot and re install Adobe Premiere 11 again

    and after that, now call for error 126, so software works also in video

    part.

     

    Thank you help

    even my explain may not be so clear, but now ok

    (Must say, anyway, plenty "rabbish" is in Windows8 now in, when looking in,

    but too sensitive to delete similarities away, when the order of

    similarities (what is a last one) is not clear and it is not same order

    with Windows in different installations)

     

    Now

    AsusTek informs for 3 year old motherboard, no win8 correction coming,

    suggest to delete softwares, in question, huh huh.

    It seems Win8 is also now working properly like when I open from Start

    window Worktable, appears an error AsusSetup does not support this

    operating system: WNT_6.2P_64_MCE

     

    So:

    Windows 8 Pro /64 and

    Adobe and

    Asus

    are still far from pre-co-opertion for a client

     

    Thank you Adibo, now, first time I did get a proper assistance for software

    problem

    kari

     

     

    2012/12/12 Bill Hunt <forums_noreply@adobe.com>

     

    **

       Re: I did install Adobe Premiere 11 and I cannot get it open, error

    126

    created by Bill Hunt <http://forums.adobe.com/people/the_wine_snob> in *Premiere

    Elements* - View the full discussion<http://forums.adobe.com/message/4915366#4915366

     

     
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  • Bill Hunt
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    12. Bill Hunt,
    Dec 14, 2012 6:26 AM   in reply to Samsung Syncmastert260hd
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    Kari,

     

    Sorry for the issues that you have had. I am still waiting to read more reports from the field, before I move to Win8. For an OS, I usually wait until at least the first SP for it, from MS. I find that new OS's do have "growing pains," and no longer wish to devote a lot of time troubleshooting my OS.

     

    Good luck & happy editing,

     

    Hunt

     
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  • Dennis Curtin
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    13. Dennis Curtin,
    Jan 26, 2013 12:15 PM   in reply to Samsung Syncmastert260hd
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    As mentioned in another post - the 126 error is caused by the Win8 standard driver (and of course Premiere).

    Without uninstalling Premiere, just download the ATI Legacy Driver for Win8, install "Caralyst", which will restore the ATI driver for Win8 applications. Then restart Premiere.

     

    The ATI legacy driver for Win8 appears to function for all Win8 programs and added software.

     
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