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IMAXSR
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Elements_11 with windows_8 won't open at all

Dec 11, 2012 5:32 PM

I have a new computer with windows 8.  I've installed elements 11 but it won't open.  When I click on the shortcut it acts as if it's going to open but it closes as soon as it appears.  It doesn't matter if it the organizer or the editor.  There isn't an error box to tell me if anything's wrong.  I've unstalled it and reinstalled it but that doesn't work either.  I've rebooted the system to no avail.  HELP!

 
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  • Currently Being Moderated
    Dec 11, 2012 7:47 PM   in reply to IMAXSR

    Try launching directly from the exe of editor and organizer and see if it gets launches-

    Editor - c:\Program Files (x86)\Adobe\Photoshop Elements 11\PhotoshopElementsEditor.exe

    Organizer- C:\Program Files (x86)\Adobe\Elements 11 Organizer\PhotoshopElementsOrganizer.exe

     

    Also go to location "C:\Users\[USERNAME]\AppData\Roaming\Adobe\Photoshop Elements\11.0\Editor" and delete everything in that folder before launching.

     
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