I have a new computer with windows 8. I've installed elements 11 but it won't open. When I click on the shortcut it acts as if it's going to open but it closes as soon as it appears. It doesn't matter if it the organizer or the editor. There isn't an error box to tell me if anything's wrong. I've unstalled it and reinstalled it but that doesn't work either. I've rebooted the system to no avail. HELP!
Try launching directly from the exe of editor and organizer and see if it gets launches-
Editor - c:\Program Files (x86)\Adobe\Photoshop Elements 11\PhotoshopElementsEditor.exe
Organizer- C:\Program Files (x86)\Adobe\Elements 11 Organizer\PhotoshopElementsOrganizer.exe
Also go to location "C:\Users\[USERNAME]\AppData\Roaming\Adobe\Photoshop Elements\11.0\Editor" and delete everything in that folder before launching.
I was chatting online with a geek from Best Buy's Geeksquad last night and he remotely connected to the computer and was able to get the editor to stay open. He never could get the organizer to stay open on its own. The organizer will stay open when opened through the editor. The program was uninstalled and reinstalled during the process. He probably went through the steps you suggested but I don't know exactly what he did.