Skip navigation
rebrandy
Currently Being Moderated

Acrobat X not working with IE10

Dec 11, 2012 6:29 PM

Recently upgraded my OS from WIN7 to WIN8. Acrobat X working OK stand-alone on my WIN8 64-bit system.

 

When called from IE10 to open a pdf document from a website, IE10 terminates with a "Internet Explorer has stopped working" message. Settings and add-ins appear to be OK.

 
Replies
  • Currently Being Moderated
    Dec 12, 2012 2:00 PM   in reply to rebrandy

    Moving this discussion to the Acrobat Installation and Update Issues forum.

     
    |
    Mark as:
  • Currently Being Moderated
    Dec 12, 2012 11:54 PM   in reply to rebrandy

    Can you open any PDFs? Did you update AAX, a typical requirement for 64-bit system? Are you using 32-bit IE10?

     
    |
    Mark as:
  • Currently Being Moderated
    Dec 14, 2012 8:35 AM   in reply to rebrandy

    By AAX, I was referring to Acrobat X. For 64-bit systems, you typically have to install the updates to fix some of the issues, particularly with OFFICE products. The current version is 10.1.4. I am also not sure about IE-10 and Acrobat compatibility. That may be the issue and it may not have been resolved for AA X.

     
    |
    Mark as:
  • Currently Being Moderated
    Dec 15, 2012 8:07 AM   in reply to rebrandy

    There may be an issue with IE 10 and AA X. You might try to update or repair both. It might be worth trying to deactivate the Acrobat macro in IE 10 to see if that helps.

     
    |
    Mark as:

More Like This

  • Retrieving data ...

Bookmarked By (0)

Answers + Points = Status

  • 10 points awarded for Correct Answers
  • 5 points awarded for Helpful Answers
  • 10,000+ points
  • 1,001-10,000 points
  • 501-1,000 points
  • 5-500 points