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Can't download Photoshop purchase. Help!

Dec 12, 2012 2:34 AM

Tags: #photoshop #eligibility #download #creative_cloud

I just purchased Photoshop subscription edition and I want to download the application, but when I go to login to Creative Cloud, I get this message "You are not eligible to use Creative Cloud services due to the Service Eligibility Requirements". What can I do to download my purchase? I've already tried changing my password, but I still can't access the download.


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