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Dpbe
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Feels like I am using a beta version of PE 10

Dec 13, 2012 1:05 PM

Tags: #adobe #elements #10 #bugs #beta

I am using PE10 since about one year but I am not completely satisfied with the software. There are so many bugs in it...

 

-     When starting PE10 on my Dual Core 3.0 GHz PE10 will stay at a 100% CPU usage, even when there is no project loaded. I know it´s the minimum but 100% load for only an emty application...? So I had to change to another computer.

-     Lots of graphical issues:

     -     disappearing key frame buttons (known issue)

     -     When adjusting the audio level on the timeline the level indicator disappears and jumps back to it´s original position

     -     When extending a clip the clip "flips" on the timeline

     -     Graphical artifacts on the point where the time indicator had been.

-     Saved text styles have different properties when reopening the project.

-     Airbrush effect: when you set the effect to 0% the footage is still "airbrushed" (like you have set it to 10%)

-     When switching from another program back to PE it takes 8 seconds before the turning icon changes into an arrow so I can go on working

-     When using the crop effect first and after that the Edge Feather effect the Edge Feather starts at the original edges instead of the cropped footage. Changing order does not help.

-     Turning audio buttons with the mouse is almost impossible

-     Inserting clips when the time indicator is not on the current visible part of your project the project will be messed up.

-     You cannot type a long text for a crawling title in the text box. The text won´t shift so you are typing off screen. You have to copy/past it from a text file.

-     Some more annoying bugs...

 

I hoped Adobe would release an update to fix these problems, but they don´t...

 

Does someone feel the same way about this version of PE?

601 Views   12 Replies   Latest reply: Dpbe, Dec 15, 2012 12:14 PM
 
Replies
  • Steve Grisetti
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    1. Steve Grisetti,
    Dec 13, 2012 5:55 PM   in reply to Dpbe
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    Not by any means! Something is definitely wrong with your system!

     

    What operating system are you using? 32-bit or 64-bit? If it's a Windows computer, have you manually gone to Windows Update and downloaded even the non-critical updates (which don't download automatically and often include key drivers)?

     

    Do you have at least 4 gigs of RAM and at least 30 gigs of free, clean (run Disk Cleanup), freshly defragmented space?

     

    What model of camcorder is your video coming from and what format and resolution is it?

     
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  • Dpbe
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    2. Dpbe,
    Dec 14, 2012 12:08 AM   in reply to Steve Grisetti
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    My system is a 64 bit Windows 7 with 4 GB of RAM. All the updates have been installed.. I have lots of free space.

    The 100% processor load occured on my old computer. On the 64 bit machine the CPU load is OK. The rest of the issues occurs on the 64 bit machine and do not have anything to do with performance. These are functionality issues.These also do not depend on the kind of footage. It happens with every type of clips.

     

    I will try to make some screenshots or movies so you can see what happens.

     
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  • Bill Hunt
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    3. Bill Hunt,
    Dec 14, 2012 6:45 AM   in reply to Dpbe
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    One weakness in the computer, that you outlined, is the 4GB of installed RAM. With a 64-bit OS, 4GB RAM is just about enough to run the OS, with almost nothing left over for any programs, and especially programs, like PrE.

     

    Were it my computer, I would first at least double the installed RAM (8GB is about the real-world minimum w/ a 64-bit program), and even better, triple that RAM. Not sure what the capabilities of your MoBo are, but I always fill my MoBo will all the RAM that it can handle, with the exact specs. that the MoBo mfgr. suggests.

     

    Now, with limited RAM, the Windows Virtual Memory (Page File) will definitely come into play. Even with a lot of installed RAM, I like creating the Page File statically, rather than require Windows to manage it dynamically. With minimum RAM, I would also look into creating that Page File at about 2.5x that of the installed RAM. The Page File plays a smaller role in a 64-bit OS, as opposed to a 32-bit OS, but ONLY if one has plenty of installed RAM. For a 64-bit OS w/ 16GB RAM, one could probably get by with a Page File that is only about 16GB, or 1:1.

     

    Now, I am not saying that the limited RAM is the cause of all of your problems, but that would be the first thing that I would change, and then test, test, test.

     

    Good luck,

     

    Hunt

     
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  • Dpbe
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    4. Dpbe,
    Dec 14, 2012 8:19 AM   in reply to Bill Hunt
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    Thans for your answers!

    I know my computer is actually too low in specifications to run PE 10, but in my opinion this cannot explain the graphical issue's and the wrong behavior of the airbrush effect and the feather edge effect. I will try to make some screenshots.

     
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  • Bill Hunt
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    5. Bill Hunt,
    Dec 14, 2012 8:27 AM   in reply to Dpbe
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    Graphical display issues are most often caused by having an obsolete video driver. The "cure" for those instances is to go to the video card's mfgr's. Web site and then download and install the latest driver for your card. Do not trust Windows, or any utility to tell you, if you have the latest version, as they will be probably 6 mos. out of date.

     

    As for the RAM, certain Effects do require more, when editing, and those two might well be ones, that would stress the system. To get you by, I would definitely look at your Page File, to see what the size is. If you let Windows dynamically manage it, then it would be the Max Size, that could be important.

     

    Good luck,

     

    Hunt

     
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  • Steve Grisetti
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    6. Steve Grisetti,
    Dec 14, 2012 10:17 AM   in reply to Bill Hunt
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    Another thing to consider: Did your Windows 7 64-bit come factory installed or did you upgrade to it?

     
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  • Dpbe
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    7. Dpbe,
    Dec 14, 2012 10:35 AM   in reply to Bill Hunt
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    I already updated my video driver and that did not work...

     

    Here are some examples:

     

    Missing buttons

     

    The key frame buttons for track 2 are missing:

    http://i84.photobucket.com/albums/k32/dbeuken/Premiere%20Elements/miss ing_keyframe_buttons_zps8cb2a063.jpg

     

    The airbrush effect problem:

     

    Here you can see the footage is sharp and natural. The airbrush effect is turned off:

    http://i84.photobucket.com/albums/k32/dbeuken/Premiere%20Elements/Airb rush-disabled_zps192a470a.jpg

     

    Here you can see the footage which is fuzzy now. The airbrush effect is turned on but set to 0.00

    It should look the same as when the effect is turned off.

    http://i84.photobucket.com/albums/k32/dbeuken/Premiere%20Elements/Airb rush-enabled_zps70fccc24.jpg

     

    Because of this problem I cannot let the footage get more and more airbrushed from zero.

     

    Edge feather problem:

     

    Footage without cropping (= "wegsnijden" in Dutch) and full edge feather (="randdoezelaar" in Dutch):

    http://i84.photobucket.com/albums/k32/dbeuken/Premiere%20Elements/Edge feather_zpsaa9334ca.jpg

     

    Footage which is cropped first and then "edge feathered":

    http://i84.photobucket.com/albums/k32/dbeuken/Premiere%20Elements/Edge feather-cropped_zps3f9d0697.jpg

     

    Edge feathering is not applied on the cropped footage. It´s feathering the cropped parts.

    When I click on the monitor windows once and move the edge feather slider to the left and to the right the cropped image becomes "feathered" but after some second the effect disappears again.

     

     

    I tried this on a new i7 6 GB machine and it has the same problems.

     
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  • Bill Hunt
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    8. Bill Hunt,
    Dec 14, 2012 11:09 AM   in reply to Dpbe
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    For the last part - the Edge Feathering on Cropped Clips, I think that is a limitation of Edge Feather. I have never been able to get it to work, when I have applied the Crop Effect. In PrPro, I have just Nested the Cropped Clip(s) into another Sequence, and then applied the Edge Feather, but PrE does not allow Nesting, and does not have Sequences. One possible workaround would be to Crop, then Export/Share that/those Clip(s) as intermediate files, to be Imported into a New Project (or that Project, replacing the original Clip(s) ), and then applying the Edge Feather to that intermediate Cropped material.

     

    Sorry that I do not have any useful thoughts on the other points that you raise, but maybe others will, and can comment.

     

    Good luck,

     

    Hunt

     
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  • Steve Grisetti
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    9. Steve Grisetti,
    Dec 14, 2012 7:13 PM   in reply to Bill Hunt
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    I have this program on a 32-bit XP computer, a 64-bit Windows 7 and a 64-bit Mac OSX computer and I have not even remotely seen the problems you're describing. It's completely bizarre that you'd see the same problems on two different computers!

     

    I suppose it's possible that you got a defective copy of the program. Are you installing it from a disc or from a download?

     

    This is very weird. But it's definitely something beyond the program. Are you using Norton 360 or some antivirus program that might be interferring with the program on both computers?

     

    It really is impossibly odd that it would have exactly the same problems on two different computer with completely different configurations and running completely different programs!

     
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  • Dpbe
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    10. Dpbe,
    Dec 15, 2012 4:59 AM   in reply to Bill Hunt
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    Thanks Bill! I will try this suggestion.

     

    Dimitri

     
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  • Dpbe
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    11. Dpbe,
    Dec 15, 2012 6:09 AM   in reply to Steve Grisetti
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    Steve,

     

    I can find some of my problems when I search in Google so they occur definitely not only on my system.

    like:

    http://forums.adobe.com/message/4885060

     

     

    The program was installed by the original disc, not a download.

     

    On both computers Avast is running. I can try to shut down the Antivirus, but I do not think this will solve the issue with the airbrush effect. This is clearly a mistake by Adobe in the effect. So is the problem with the edge feather (as Bill suggests).

     

    I can work with the program but it´s annoying.

     

     

    Here is a short movie with some more graphical problems when trimming or extending a clip:

    http://www.youtube.com/watch?v=WD0jHCZrzeQ

     

    Although this occurs on my older computer, to me this is not normal:

    http://i84.photobucket.com/albums/k32/dbeuken/Premiere%20Elements/100p ctload_zpse2893196.jpg

    There is no project loaded. PE is doing completely nothing and there is still a lot of memory free but CPU load is 100%. After closing PE the CPU load drops to 2%

     
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  • Dpbe
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    12. Dpbe,
    Dec 15, 2012 12:14 PM   in reply to Dpbe
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    Again one more issue:

     

    http://i84.photobucket.com/albums/k32/dbeuken/Premiere%20Elements/scro llbar_zpsad5759b8.jpg

     

    It´s impossible to edit the key frames for the last item ("slijtagepatroon" = wear pattern) in the effect "Oude Film" ( = old film). The keyframes are behind the horizontal scroll bar... .

    Enlarging the effect window does not help.

     
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