I'm following the tutorial on Adobe's website found here: http://www.adobe.com/devnet/digitalpublishingsuite/articles/digital-pu blishing-suite-hands-on-tutorial.html. Using InDesign CS6 (8.0.1) on a Mac with 10.8.2.
I'm trying to preview the document on the desktop. I've opened the "Folio Overlays" panel. I've clicked the small Preview button in the lower left. I've chosen "Preview on Desktop." A small window appears indicating that it is being "processed" and "built" but when it is finished the window goes away and absolute nothing happens.
What am I doing wrong? Any help would be greatly appreciated.
First, let's check to see if you DPS tools are updated. In InDesign CS6, choose Help > Updates. If you're prompted to update DPS Desktop Tools, that's the most likely cause. If your DPS tools are up to date, we'll go from there.
Let's try a quick test. Create a new document, and choose Digital Publishing from the Intent pop-up menu to create a 1024x768 document, and add a simple shape or text frame. Then choose File > Folio Preview. Does the desktop viewer open when you do that? If not, the desktop viewer wasn't installed properly. Go to this page and try installing the tools again:
I downloaded the installer, ran it successfully. Still no luck. Neither the simply doc I created nor the doc in the tutorial will preview. The window appears saying it's all being built, etc. but then nothing happens once it closes. Nothing else launches, nothing else appears anywhere.
I'm an Adobe Cloud subscriber. I have basically the same set up on my MacBook Pro. I just tried it there and everything works as expected. However, it is still not previewing on my iMac. The iMac is relatively new, newer than the MacBook Pro, Intel Core i7, 3.4 GHZ with 16GB of memory. It runs much faster than my MacBook Pro. I guess I can work on this on my MacBook Pro, but I'd much rather do it on my iMac if we can figure out what's wrong. Thanks again for the help.
I'm not sure what's causing the installation problem on the new iMac. I'll ask around. Perhaps Himanshu or Lohrii or someone else from tech support can help resolve this issue when they next come online.
Hi, I'm having exact same issue here on my Dell Inspiron 1720 Laptop running Win7. Creative Suite Subscriber, no updates available, already tried installing this http://www.adobe.com/support/downloads/detail.jsp?ftpID=5376 but nothing changes. I can preview on my iPad though. I'd like to have this fixed as soon as possible, please.
Hi - My problem is a little different. The viewer opens - from the various locations in Indesign but then is blank. It worked in my first indesign download - but there were other issues and I had to uninstall and reinstall. Since then despite again uninstalling and reinstalling the previewer remains blank. I have checked "help" for unpdates.
Thanks for your help
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