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Andrea Dell\'Aquila
Currently Being Moderated

Lightroom 4.3 crash

Dec 15, 2012 5:06 AM

I use Lightroom 4.3 on Mac OS Lion and when I select brush, the application crash.

 

I don't understand why...

 

Can you help me?

Thanks

Andrea

 
Replies
  • Currently Being Moderated
    Dec 15, 2012 5:12 AM   in reply to Andrea Dell\'Aquila

    Do you get any error message?

     
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  • Currently Being Moderated
    Dec 17, 2012 9:37 PM   in reply to Andrea Dell\'Aquila

    I was also having this issue after updating to 4.3. I posted here and got no responses:

     

    http://forums.adobe.com/message/4922037

     

    I ended up uninstalling 4.3 (deleting from /Applications) and installing from the 4.2 installer to 'downgrade'.

     
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  • Currently Being Moderated
    Dec 19, 2012 10:12 AM   in reply to ocabj

    I've experienced exactly the same problem.

    Constant crashes when using the adjustment brush in Lightroom 4.3 on a Mac Pro running OS X 10.7.3 Lion.

    The application just quits, no error messages.

     

    No problem at all using it on a Macbook Pro Retina running Mountain Lion.

     

    Have deleted 4.3 and reinstalled 4.2 on the Mac Pro, which is now working fine.

     
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  • Currently Being Moderated
    Dec 20, 2012 8:35 AM   in reply to art2science

    This has been happening to me since updating to 4.2 and then 4.3........ 4.1 had no problems at all and ran well on vista 32 bit.

     

    I even tried using less strokes with the brush to see if that would make a difference, and I thought it was at first, but it crashed again.

     

    The only error message I get is "Adobe Lightroom has stopped working" etc. Which wasn't very helpful.

     

    Is there a way I can downgrade to 4.1 (the default version that came with the cd) without losing my databases?

     
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  • Currently Being Moderated
    Dec 20, 2012 8:57 AM   in reply to Andrea Dell\'Aquila

    no advice seems to be Adobe's policy.  calling support will result in reinstalling earlier version and then clean install of system software if problem persists.  they have no idea.

     
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    Jan 7, 2013 1:52 AM   in reply to art2science

    I have the same setup (Mac Pro, 10.7.3) and the same problem. Going back to 4.2 also fixed the problem for me. Haven't tried it out on my old Macbook yet.

     
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  • Currently Being Moderated
    Jan 30, 2013 5:49 PM   in reply to Andrea Dell\'Aquila

    Please try to upgrade your Mac OS to latest version, say 10.7.5 now.

     
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  • Currently Being Moderated
    Mar 31, 2013 9:51 PM   in reply to Guo Liu

    My OS is 10.7.5 and I have the same problem. But only when using brush tool after applying a redeye fix. it crashes immediately every time you even atmept to do it again.

     

    I also want to mention that 4.3 is significantly slower than 4.1 that was shipped with my DVD disk

     
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  • Currently Being Moderated
    Apr 1, 2013 10:43 AM   in reply to xDa7myx

    Guo, thank you very much for your quick reply. Do you have any time frame for the release? I'm downgrading to 4.2 (the slowest version of them all) because it doesn't crash.

     
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  • Currently Being Moderated
    Apr 1, 2013 11:40 PM   in reply to Guo Liu

    Great!! That's great!! (Hope you're not 'April fooling me' thought )

    Update button is going to be massively abused today..

    Hope it's a solid version!

     

    Thank you so much again.. Much appreciated

     

    Ab.

     
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  • Currently Being Moderated
    Apr 3, 2013 12:08 AM   in reply to Guo Liu

    I've downloaded the 4.4. It's snappier. It doesn't crash as instantly... but it crashes eventually

    I have no problems with the brushes. Mine crashes with any photo that I apply redeye tool. And if I manage to apply it before it crashes.. this file becomes unusable; meaning it cause Lightroom to crash.

     

    This version allows me to more time before it crashes.

     

    I did tried with a new catalog.. no use.

    4.2 doesn't have any of these issues even though it's the slowest of them all

     

    Sad customer..

     

    PS: Running OS 10.7.5

     
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