I downloaded Lightroom 4 a few days ago and installed it on my MacBook Pro. Everything worked great. I thought it would overwrite Lightroom 3, but it didn't. So Lightroom 3 is still installed, but I haven't opened it since I installed Lightroom 4.
I downloaded Lightroom 4.3 this morning and installed it on the same MacBook Pro. Using my MacBook Pro and a second monitor, I opened Lightroom 4.3 and worked on some photos. Everything worked great.
Then I began watching a slideshow in the Lightroom 4.3 slideshow module on the second monitor with my MacBook Pro in the library module. During the slideshow I clicked on the slideshow module on my MacBook Pro and got this error message:
An error occurred when attempting to change modules.
Now I can’t get into the slideshow module. I just get the error message.
I moved the preferences file to the trash and reopened Lightroom 4 but lost color labels, so I put it back in the preferences folder.
Thanks for your help
I had the exact issue this morning after installing 4.3. Unable to access the slide show module. Moved preferences to trash, tried setting up new catalogue neither of which worked. Also tried reinstalling Lightroom.
Any help would be greatly appreciated
I shut down my MacBook Pro and disconnected my second monitor. Then I started my MacBook Pro and opened Lightroom 4.3. It worked great. No problems switching modules. However, when I reconnected the second monitor and tried to go to the slideshow module the message, an error occurred when attempting to change modules, was displayed again. I still get the error message with the second monitor set on loupe, grid, etc. With the second monitor unplugged everything is fine. With the second monitor plugged in, the problem reoccurs.
I'm also using 2 monitors.... Unfortunately still had the issue with the single monitor. Interesting though I can get slideshow to work on the second monitor
I did try logging into the computer under a different user, importing a few images into a catalogue under that user and the slideshow module worked
That leads me to think its something with preferences
Hi, same issue here. I tried to get some old prefs out of time machine, but that did not do the trick too. So there seems to be somethign really od. With a new user it is working without any issues, just the old user can't access the slideshow. Did anybody of you find a solution?
I tried the 2nd monitor thing too..it was working without any issues then. After reconnecting the 2nd screen same issue as before.
I called Adobe and let them fiddle online with Lightroom on my MacBook Pro. The Adobe tech claims I have a corrupt permissions file. He told me to contact Apple and have them rebuild my permissions file.
When I contacted Apple, the tech said to startup my MackBook Pro with the option key held down until the first screen appears. Then click on: Recovery HD, arrow, Language, Disk Utility, Macintosh HD, Repair Disk Permissions.
I did this three times, but some permissions were not repaired. Another Apple tech then suggested I bring my MackBook Pro to a Macintosh authorized repair shop, and have them repair my permissions file. I asked if I can buy Norton Utilities or a similar program and do it myself. The Apple tech said yes, but an authorized repair person will know which permissions to repair and which ones not to touch.
Unless someone on this forum can tell me how to do this repair myself, I’ll get it repaired next week. And, I’ll post the results as soon as I can.
I have got the same problem with a second monitor on a macbook. My solution (but not a real one): quit lightroom, diconnect the second monitor, launch lightroom go to slide show module (it should works) connect the second monitor, now you can use lightroom's slide show module on the second monitor. Which is frustating is the silence from adobe.
Which is frustating is the silence from adobe.
There's confirmation on the bug report to say they're aware and working on it. http://feedback.photoshop.com/photoshop_family/topics/lightroom_4_3_sl ideshow_bug
How do I remove Lightroom 4.3 without removing Lightroom 4? Do I just delete the Lightroom 4 icon in my MacBook Pro's applications folder? What about preference files and permissions? If I delete Lightroom 4.3 and install the Lightroom 4.2 update, will the photos I edited in Lightroom 4.3 retain their edits?
In my last post I mentioned that I called Adobe and allowed their technician to take control of my MacBook Pro to solve this problem. After doing diagnostics on my MacBook Pro he claimed the problem was due to a corrupted permissions file, and suggested I talk to an Apple technician. So, I called Apple and their technician said the Adobe technician was probably right, and referred me to an Apple authorized repair shop - the only one around where I live. The technician there said he could fix it, but he had to keep it longer than I could go without it. I use it every day for work. If someone from Adobe could give us a rough estimate of how long it will probably take to release an update with a fix for the problem, I might just live with the inconvenience until then.
Once again, thank you for your help.
Download Lightroom 4.2 from Adobe downloads.
Remove lightroom 4.3 from your computer. Keep in mind that all of you images are wherever you stored them
and all of your edits are in the catalog. We are not deleting the catalog nor your edits. They will be fine.
After you install 4.3 go to the catalog preferences and point it to wherever you lightroom catalog is i.e. Pictures/lightroom etc
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