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Kimcole5
Currently Being Moderated

Merged Project for RoboHelp 10 - TOC does not display

Dec 18, 2012 11:26 AM

Tags: #webehelp #robohelp10 #toc_not_displaying

I created a merged project.

 

  • I created a master/parent project.
  • I added the children rreferences in the parent TOC using the new merged button.
  • I published the parent project.
  • I published all the children (in the parent merged project folder).
  • I generated the parent project again for webhelp, then click view results.
  • The parent project displays with the TOC  (children),  BUT as soon as I click Allow Blocked content, the TOC disappears (first topic is blank).

Master Project Web Help.png  Master Project Web Help after clicking allow blocked content.png

I have created all projects files locally. The children (when viewed independency) work fine.

 

I have deleted and started over 3 times with the same issue. I contacted Adobe Support, but they could not help.

 

Any idea o what might be the issue or how to resolve this problem.

 

Thanks!
Kim

 
Replies
  • Currently Being Moderated
    Dec 18, 2012 12:10 PM   in reply to Kimcole5

    Take a look at merged help on my site. 

     
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  • Currently Being Moderated
    Dec 18, 2012 1:59 PM   in reply to Kimcole5

    Have you downloaded the demo? That usually helps. Will look again in the morning.

     
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  • Currently Being Moderated
    Dec 18, 2012 2:24 PM   in reply to Kimcole5

    Try in Firefox. I will look in the morning. 

     
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  • Currently Being Moderated
    Dec 18, 2012 11:54 PM   in reply to Peter Grainge

    First of all try moving the project so that the path is shorter. Create a folder like C:\RhMerge.

     

    Second, I notice your path has spaces showing in the browser. Browser addresses substitute %20 so I am not sure how you have managed that. However the demo does not have spaces unless you have buried it somewhere that does.

     

    Also please try Firefox as well.

     

    Post back if still not resolved or to tell us what fixed it.

     


    See www.grainge.org for RoboHelp and Authoring tips

     

     

    @petergrainge

     
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  • Currently Being Moderated
    Dec 19, 2012 7:31 AM   in reply to Kimcole5

    There has to be some sort of environment issue at play here.

     

    Can you put the output on a thumb drive and run it on a PC at home? It doesn't need Rh as you are just viewing the output.

     

    What version of Windows are you using?

     


    See www.grainge.org for RoboHelp and Authoring tips

     

     

    @petergrainge

     
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