Skip navigation
Currently Being Moderated

installing FM8 on windows 8- how to deal with a 1603 error ?

Dec 19, 2012 4:51 PM

Hi all

i have run FM8 on Windows 7 for a long time, but upgraded to Win 8.


I have installed CS4, but now that I am attempting to install FM8, i have a problem. The install goes almost all the way to the end; the installer mentions something about updating registry entries, but this goes by in a flash. Then the install rolls everything back. It says there is a 1603 error.


Win compatibility modes don't seem to help, nor does installing from hard disk. I have switched off all the startup items, changed permissions on spool/drivers, but i still get the same error.


can anyone help ?

many thanks in advance



  • Currently Being Moderated
    Dec 19, 2012 6:16 PM   in reply to david.r.bell

    I don't know if this will help with Windows 8 installations, but XP

    service pack 3 broke the installation of FM8 from disk. Adobe issued a

    new installer online, but you have to download it. I believe this

    installer was also necessary for later Windows versions. Anyway, worth a



    You can download the fixed installer here:

    Mark as:
  • Currently Being Moderated
    Dec 20, 2012 6:08 AM   in reply to david.r.bell

    Install it in a virtual XP drive?


    PS – why are you using FM8 when FM11 is out there now?

    Mark as:
  • Currently Being Moderated
    Dec 20, 2012 1:40 PM   in reply to david.r.bell

    Going the virtual route may be your only choice to getting FM8 installed on your Win8 machine. You do have full admin rights to your drive, right?

    Mark as:
  • Currently Being Moderated
    Dec 20, 2012 2:07 PM   in reply to david.r.bell

    Have you contacted Adobe Support? Usually install issues are freebies.

    Mark as:
  • Currently Being Moderated
    Dec 20, 2012 3:38 PM   in reply to Jeff_Coatsworth

    Freebie support is typically for current products and you must meet all of the listed specifications for your installation machine. Since FM8 was developed way before Win8 (and even Win7), it's highly unlikely that they'll provide any support for a release three versions back from the current one.


    As has been mentioned, your best bet may be creating a virtual XP machine and installing FM8 on that if running your setup in compatibility mode didn't do it for you..


    You also might want to have look at this message/thread that threw the same error:


    Mark as:
  • Currently Being Moderated
    Dec 21, 2012 5:32 AM   in reply to david.r.bell

    Its not compatible as its not been tested on Win 8 and its an old version


    Even Framemaker 11 system requirement is only till Win 7.




    Mark as:

More Like This

  • Retrieving data ...

Bookmarked By (0)

Answers + Points = Status

  • 10 points awarded for Correct Answers
  • 5 points awarded for Helpful Answers
  • 10,000+ points
  • 1,001-10,000 points
  • 501-1,000 points
  • 5-500 points