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Adobe Elements 11 Organizer and Importing images from camera.

Dec 20, 2012 4:16 PM

I changed Adobe Elements version (from 10 to 11) and Brand New all-in-one Dell XPS computer that comes with Windows 8 as OS (From XP SP3) ... Now my import in Adobe Organzer gets stuck.   Adobe Elements sees the camera, and compares the files on my camera to the photos in Organizer and knows how may are duplicates.   I then select all the photos it finds as Non-Duplicates and tell it what directory to import into and select (Finish/Import) and it just sits there.  I can change anything on that screen for options, but it really is locked up.   I have to use Task Manager to end the task so that I can get back into Adobe Organizer.    Maybe there is some kind of incompatibility with Windows 8 I am not aware of?

  • Currently Being Moderated
    Dec 20, 2012 6:19 PM   in reply to MCOOK1155

    Can you copy the images to your hard drive using Windows Explorer and then import them?

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  • Currently Being Moderated
    Dec 21, 2012 12:01 AM   in reply to MCOOK1155

    As you said "I am using this method as a bandaid, but this method will constantly copy all files (including old photos still on card) to a new folder.  This means that I have the same photo being copied from my cameras memory to multiple locations.  Not the best method (lots of clutter). "


    This is not so. Importing photos using Watched Folders doesn't copy your photos to any other location.


    Please empty your card and add 1-2 images to it. Now launch Photodownloader.exe from the location : C:\Program Files (x86)\Adobe\Elements 11 Organizer

    Post doing this, launch Organizer. Let's see if the import happens.




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