i installed photoshop elements 9 in windows 8 64 bit the organizer will open but the edit will not respond does anyony have a solution ??
Win 8 has been released now and PSE9 came way back in 2010, so it might be possible that one or the other components is changed or not there in WIn 8 or PSE 9 Editor might not work.
Please try couple of probable solutions as mentioned below:
1. Close Elements.
2. Launch the Photoshop Elements Welcome Screen and hold down ctrl + alt + shift as you click Editor.
3. Continue to hold the keys until you see a message box asking if you want to delete Photoshop Elements settings file; click Yes. Elements will open with default preferences.
Solution 2: In case any network printer is attached try to launch without network or printer uninstall or make different printer as default.
Solution 3: Try launching with anti-virus off or removing PSE from conflicting list.
nope still no can do i reinstalled and the same problem tried chat and they only help with new versions so i tried a phone call and they wanted $40 to take a call ...thanks for your try anyway if you hear of any other ideas please contact me ....thanks again ..Howie
Can you please share the steps from start to the step where you face the issue?
Some more troubleshooting steps are :
1) Turn anti-virus and try using OR
2) Run as administrator OR
3) Create new admin user and try
4) If still not working Share your system info from Help->System Info
What happens when you launch Editor from
C:\Program Files (x86)\Adobe\Photoshop Elements 11\PhotoshopElementsEditor
Does it show anything? Or does it crash?
Check in the task manager as well, in the processes tab, if it launches Editor as a background process or not? The name of the process should be PhotoshopElementsEditor.exe
the task manager process says it is running i tried to launch from the program files to no avail i can launch the organizer but if i get a picture and try the edit, either from the start screen or on the organizer task bar it shows it "working" but then just stops without opening the editor
windows8 AMD Quad Core A8-5500,6GB DDR3,1T HD HP Pavilion