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Howard Sampson
Currently Being Moderated

photoshop 9 and windows 8

Dec 25, 2012 4:38 PM

Tags: #elements9 #-windows8-

i installed photoshop elements 9 in windows 8 64 bit the organizer will open but the edit will not respond  does anyony have a solution ??

 
Replies
  • Currently Being Moderated
    Dec 26, 2012 11:39 AM   in reply to Howard Sampson

    Moving this discussion to the Photoshop Elements forum.

     
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  • Currently Being Moderated
    Jan 3, 2013 3:19 AM   in reply to Jeff A Wright

    Hi,

     

    Win 8 has been released now and PSE9 came way back in 2010, so it might be possible that one or the other components is changed or not there in WIn 8 or PSE 9 Editor might not work.

     

    Please try couple of probable solutions as mentioned below:

     

    Solution 1:

    1. Close Elements.

    2. Launch the Photoshop Elements Welcome Screen and hold down ctrl + alt + shift as you click Editor.

    3. Continue to hold the keys until you see a message box asking if you want to delete Photoshop Elements settings file; click Yes. Elements will open with default preferences.

     

    Solution 2: In case any network printer is attached try to launch without network or printer uninstall or make different printer as default.

     

    Solution 3: Try launching with anti-virus off or removing PSE from conflicting list.

     

    Thanks,

    Garry

     
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  • Currently Being Moderated
    Jan 22, 2013 9:17 PM   in reply to Howard Sampson

    Can you please share the steps from start to the step where you face the issue?

     

    Some more troubleshooting steps are :

     

    1) Turn anti-virus and try using OR

     

    2) Run as administrator OR

     

    3) Create new admin user and try

     

    4) If still not working Share your system info from Help->System Info

     

    Thanks,

    Garry

     
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  • Currently Being Moderated
    Jan 24, 2013 12:38 PM   in reply to Howard Sampson

    What happens when you launch Editor from

    C:\Program Files (x86)\Adobe\Photoshop Elements 11\PhotoshopElementsEditor

    ???

     

    Does it show anything? Or does it crash?

    Check in the task manager as well, in the processes tab, if it launches Editor as a background process or not? The name of the process should be PhotoshopElementsEditor.exe

     
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