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Spawton_Apostate
Currently Being Moderated

My photoshop will not open files or create new files, please help?

Dec 27, 2012 1:55 AM

Photoshop CS6 on Windows 7 will not work,

When machine is first started the program works, for about 10 mins, then

I can not open files, create new ones. When it does work it can not perform functions like transform etc.

I tried disabling third party plug ins

I tried creating a new account on my machine

Nothing seems to work.

 

Can any one shed some light on the problem?

 

Cheers!

 
Replies
  • Currently Being Moderated
    Dec 27, 2012 1:56 AM   in reply to Spawton_Apostate

    Your graphics card sucks. Update the driver or disable OpenGL in the prefs.

     

    Mylenium

     
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  • Currently Being Moderated
    Dec 27, 2012 8:24 AM   in reply to Spawton_Apostate

    What's with all the links to ads on the OP?

     
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  • Currently Being Moderated
    Dec 27, 2012 8:46 AM   in reply to Hudechrome

    Make sure you have latest update for PS6.  For GPU get updates from  manufactor website as auto update is frequently out of date.. 

     

    Also, how much ram do you have?

     
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  • Currently Being Moderated
    Dec 29, 2012 8:42 AM   in reply to Spawton_Apostate

    Sorry! Ignore it.

     

    There is a script running which Noscript lets me forbid, called akamaihd.net. It runs a script which is the same as in html when you highlight a word then attach a url to it.

     

    I don't know why I am seeing it but not others. FF and Chrome seem susceptible to it. It's not malware as usually thought of because no virus/malware program finds it here.

     

    Unfortunately, I have to forbid this script for every site I visit.

     
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  • Currently Being Moderated
    Dec 29, 2012 9:32 AM   in reply to Hudechrome

    Hudechrome wrote:

     

    Sorry! Ignore it.

     

    There is a script running which Noscript lets me forbid, called akamaihd.net. It runs a script which is the same as in html when you highlight a word then attach a url to it.

     

    I don't know why I am seeing it but not others. FF and Chrome seem susceptible to it. It's not malware as usually thought of because no virus/malware program finds it here.

     

    Unfortunately, I have to forbid this script for every site I visit.

     

    In the other thread where your browser displayed an 'i.trkjmp.com' link which isn't really in the web page, I gave you a Google link for info about the problem. You said that it must be something else. Well, for months now, Chrome and Firefox users have been troubled by extensions which cause the 'i.trkjmp.com' problem. You might want to revisit the link I gave you.

     
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  • Noel Carboni
    23,514 posts
    Dec 23, 2006
    Currently Being Moderated
    Dec 29, 2012 12:06 PM   in reply to conroy

    In my opinion Internet Explorer has a more capable security model than the rest, but for some reason it is set by default to be quite permissive.  I like IE because with a little effort it can be closed down to be quite restrictive of sites not named by you as "Trusted sites".

     

    Something also that everyone with every browser can use to increase security is to replace or augment one's local hosts file with the one prepared by the folks at the following site:

     

    http://winhelp2002.mvps.org/hosts.htm

     

    Basically, this "disables" a whole boatload of "predatory" or "parasitic" web sites by causing them to be resolved to your local home IP address, and thus not send requests online.  Well worth looking into.

     

    -Noel

     
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  • Currently Being Moderated
    Dec 29, 2012 12:33 PM   in reply to conroy

    I looked at it thoroughly and see no connection within my own computer.

     

    Here is a link to the source of the script. It's doing exactly as it's supposed to do.

     
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  • Currently Being Moderated
    Dec 29, 2012 1:03 PM   in reply to Noel Carboni

    I tried your suggestion and no dice. If I disable NoScript, here is what the OP's post looks like, when I hover over an underlined word.

     

    Vid Saver.jpg

     
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  • Currently Being Moderated
    Dec 29, 2012 1:25 PM   in reply to Hudechrome

    Hudechrome wrote:

     

    I looked at it thoroughly and see no connection within my own computer.

     

    Here is a link to the source of the script. It's doing exactly as it's supposed to do.

     

     

    The "connection within [your] own computer" is that a browser add-on, extension or toolbar is injecting scripts into pages in your browser and the result is disruption to your browsing experience.

     
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  • Noel Carboni
    23,514 posts
    Dec 23, 2006
    Currently Being Moderated
    Dec 29, 2012 3:08 PM   in reply to Hudechrome

    You are infected.

     

    What I suggested may help prevent future infections.

     

    -Noel

     
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  • Currently Being Moderated
    Dec 29, 2012 3:18 PM   in reply to Noel Carboni

    Nope. I'm not infected. Security Essentials, Sophos and MalwareBytes did not find anything on the computer.

     

    FF ad-ons has one called Vid-Saver. I installed it some time ago so perhaps this phenomenon has been showing up but I just ignored it...until now.

     

    So I disabled it and the problem is no longer.

     

    Checking NoScript for allowed and forbidden sites now does not include akamaihd.net.

     

    Thanks for the link, Noel. I did install it but as I said, it had no effect on Vid-Saver.

     
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  • Currently Being Moderated
    Dec 29, 2012 3:29 PM   in reply to Hudechrome

    Hudechrome wrote:

     

     

    FF ad-ons has one called Vid-Saver. I installed it some time ago so perhaps this phenomenon has been showing up but I just ignored it...until now.

     

    So I disabled it and the problem is no longer.

     

     

     

    Told you!

     
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  • Currently Being Moderated
    Dec 29, 2012 4:34 PM   in reply to conroy

    Yes, and that's why I looked there. You and a couple of Google Searches. There apparently is an .exe with that name, supposedly a virus, so I had to be sure.

     

    Thanks for the tips and staying the course folks!

     
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  • Noel Carboni
    23,514 posts
    Dec 23, 2006
    Currently Being Moderated
    Dec 29, 2012 6:47 PM   in reply to Hudechrome

    I wouldn't be far wrong to call anything that unexpectedly turns text on your browser into links an infection. 

     

    -Noel

     
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  • Currently Being Moderated
    Dec 29, 2012 7:27 PM   in reply to Noel Carboni

    The browser has the "infection", AFAIK. It's turned a legit add-on into a maverick, although it's relatively benign. Nothing resides on my computer. It uses the existence of an add-on (app?) to do a different job, steering the user to an ad. Perhaps they think of it as a feature!

     

    Your apps may be next Noel.

     

    And it isn't limited to here, I see it on other forums. If u Google it and 'i.trkjmp.com, you will find a morass of misleading information.

     

    BTW, since installing the software from mvps.org/hosts, the browser does load faster.

     
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  • Currently Being Moderated
    Dec 30, 2012 3:05 AM   in reply to Spawton_Apostate

    Its either a drivers issue or like mentioned your graphics card. I use ATI RADEON.

     
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  • Currently Being Moderated
    Jun 17, 2013 11:21 AM   in reply to Spawton_Apostate

    I'm having the same problem, except it's not like yours. For me Photoshop won't even start, I just click the icon on my start menu and nothing happens. I don't even get an error message.

     
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