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Eric E 1016
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CS5 Encore library is missing

Dec 28, 2012 11:53 AM

I followed the instructions at this address to solve the problem but it did not.

http://helpx.adobe.com/x-productkb/multi/library-functional-content-mi ssing.html

Install went normally, but libraries do not show up in the application.

 

Any help would be appreciated.

 
Replies
  • Currently Being Moderated
    Dec 28, 2012 11:56 AM   in reply to Eric E 1016

    Moving this to Encore Section to get more attention.

     
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  • Currently Being Moderated
    Dec 28, 2012 12:41 PM   in reply to Eric E 1016

    That link says it is for CS6

     

    Did you install CS5 from disc or download?

     

    If from download, does the download page have one or two files listed?

     
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  • Currently Being Moderated
    Dec 28, 2012 1:41 PM   in reply to John T Smith

    An oddity of the CS6 functional content install is that it removes the CS5.5 Encore library. If you don't have CS6, I'm not sure the installer could even run correctly.

     

    As John asks, can you give us more info.

     
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