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jjr4651
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Illustrator Won't Open Any Files

Dec 29, 2012 10:35 AM

I've tried everything I can think of, I've reinstalled twice, deleted preferences, removed problematic fonts, installed patches, restarted my computer 3 times... and it just worked yesterday morning. Illustrator will open up fine, but if I try to open anything it freezes up, whether I drag it over the icon, double click, file/open... whichever. I can create a new document, but it freezes if I save it. I know there are a ton of different problems it could potentially be, but I don't know what else you'd need to know to figure out what... Really need help, have work to get done for a huge trade show that is fastly approaching. Using CS6 16.0.3 on a 10.6.8 iMac

 
Replies
  • Currently Being Moderated
    Dec 29, 2012 10:36 AM   in reply to jjr4651

    Are you working (opening from and saving to) on a harddisk?

     
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  • Currently Being Moderated
    Dec 29, 2012 11:00 AM   in reply to jjr4651

    You shouldn't work from a server. And don't save to a server.

     

    Is the printer connected and working?

    Printer driver OK?

     

    Have you checked the hardware, like your disk and the RAM?

     
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