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Jeff-n-Kabul
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The ruler disappeared

Dec 30, 2012 11:12 AM

Tags: #photoshop_elements_11

Hello,

 

I am running PSE 11 on a Macbook pro with OS lion 10.7.5.

 

I started with PSE 11 a few days ago and things were fine.  Now a file I have been working on has problems.  I can cut, but can't paste (only paste into selection), also I can turn on the grid, but not the ruler.  It does not happen with new files I open, but it has with some that I have already worked on.  I was saving my work as PSEs.

 

Any suggestions?

 

Thanks

 

J

537 Views   11 Replies   Latest reply: Barbara B., Dec 31, 2012 9:34 AM
 
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  • Barbara B.
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    1. Barbara B.,
    Dec 30, 2012 11:40 AM   in reply to Jeff-n-Kabul
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    When PSE gets weird, the first thing is to delete the preferences. Go to the editor's preferences>general, click this button and restart the editor:

     

    prefs reset.gif

     

    Then try View>Rulers again.

     
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  • Jeff-n-Kabul
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    2. Jeff-n-Kabul,
    Dec 30, 2012 7:10 PM   in reply to Barbara B.
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    Thanks Babara for the response.

     

    I tried that, but it did not help.  The file I am working with has about 10-15 layers if that makes a difference.

     

    Any other ideas?

     

    Thanks

     

    Jeff

     
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  • Barbara B.
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    3. Barbara B.,
    Dec 30, 2012 9:04 PM   in reply to Jeff-n-Kabul
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    No, it should not. It would seem to be something awry with those particular files. Can you post a screenshot of the layers panel for one of them?

     
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  • Jeff-n-Kabul
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    4. Jeff-n-Kabul,
    Dec 31, 2012 5:23 AM   in reply to Barbara B.
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    Barbara-

     

    I tried it with one that had only 1-2 layers.  Same problem. Here is the screen shot.

    Thanks,

     

    Jeff

    Screen Shot 2012-12-31 at 1.49.25 AM.jpg

     
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  • Barbara B.
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    5. Barbara B.,
    Dec 31, 2012 7:28 AM   in reply to Jeff-n-Kabul
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    Try it without an active selection. Is it still unavailable?

     
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  • Jeff-n-Kabul
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    6. Jeff-n-Kabul,
    Dec 31, 2012 7:44 AM   in reply to Barbara B.
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    Barbara,

     

    Even when I deselect it does not work.

     

    I think the problem was that I saving them as PSE and PSD files.  Just experimenting with it, it seems the ruler and paste are still available when I save things as a PSD.

     

    Now I need to figure out if there is a way to recover all the work I did on other files saved as PSEs.

     

     

    Jeff

     
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  • LittlePaleFace
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    7. LittlePaleFace,
    Dec 31, 2012 8:02 AM   in reply to Jeff-n-Kabul
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    Barbara,

     

    Jeff appears to be in a create mode, like Greetings card, the rulers seem to be disabled in this mode - is that normal?

     

    Brian

     
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  • Barbara B.
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    8. Barbara B.,
    Dec 31, 2012 8:41 AM   in reply to LittlePaleFace
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    Good catch, Brian. Yes. Jeff, click the expert mode button for things like the rulers to become available.

     
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  • Jeff-n-Kabul
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    9. Jeff-n-Kabul,
    Dec 31, 2012 8:59 AM   in reply to LittlePaleFace
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    Brian,

     

    I did not mention that I can not select any of the modes.  I can put the arrow on expert, but can't select it.  The same with the create button, I can't choose any of the drop down menus.

     

    Jeff

     
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  • LittlePaleFace
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    10. LittlePaleFace,
    Dec 31, 2012 9:31 AM   in reply to Jeff-n-Kabul
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    Jeff,

     

    You said that you had saved your work as PSEs files - my understanding is that these files are project files and contain pointers and information about images and do not actually contain an image themselves. If you open a PSEs file you can continue to work on the project with the limited tools for that project.

     

    The main purpose of the project is usually to print out a collage or similar and so the output is usually to a printer.

     

    If you are trying to merge parts of one image into another to form a new image, there are ways to do it.

     

    Sorry if you know all this, but if you let us know what you are trying to do, someone like Barbara will be able to point you in the right direction.

     

    Brian

     
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  • Barbara B.
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    11. Barbara B.,
    Dec 31, 2012 9:34 AM   in reply to Jeff-n-Kabul
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    You must click Done at the bottom of the create window to get out of create mode.

     
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