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How can I uninstall application from Creative Cloud ?

Jan 1, 2013 2:22 AM

Tags: #uninstall #cloud

Hello,

 

I chose to install Photoshop CS6 from Creative Cloud yesterday, but I got some errors. This morning, I try to reopen Creative cloud and it gives me information "up to date" for Photoshop CS6 application, but this application is not in my application folder. Il would like to uninstall Photoshop CS6 from creative Cloud application and reinstall it but I don't know how to do that !

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Replies
  • Currently Being Moderated
    Jan 1, 2013 3:59 PM   in reply to gooben76

    Please utilize the uninstaller located in Applications/Utilities/Adobe Installers/.  Once the software is removed you can follow the steps listed at http://forums.adobe.com/message/4396277#4396277?tstart=0 to reinstall the software.

     
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    Jul 19, 2013 3:03 PM   in reply to Jeff A Wright

    yes but me i want to just uninstall only the app in my creative cloud, because i dowloaded it and it was lagging, so i tried to uninstall creative cloud and install it again, but when i did it, when i openned my creative cloud after it, the app was still there (still installed)

     
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    Jul 24, 2013 10:30 PM   in reply to jeremy450

    The same happen to me.

    Terrible bug

     
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    Jul 25, 2013 5:58 AM   in reply to gooben76

    Hi Jeremy,

     

    Please try to follow the steps mentioned in http://helpx.adobe.com/creative-cloud/kb/aam-lists-removed-apps-date.h tml and that should resolve the problem.

     

     

    Thanks!

    Ankit

     
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    Oct 22, 2013 4:08 PM   in reply to jeremy450

    Im having the exact same issue - i got the 30days 3 triel. down loaded photoshop CC - then due to my laptop messing up i had to remove it - but in the app sectin of creative cloud its still classed as installed. . even though it's not. . now i cant reinstall it as all it says is update

     

    and i have done every thing in all the link people have provided, removed the OOBE files,And doing the aplicatin remover dose nothing. but the app is still their and i am unable to use photosho cc.

     

    worst thing ever why is their no uninstall/reinstall right on the creatice Cloude desktop app?

     

    Shaun

     
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    Oct 22, 2013 4:10 PM   in reply to ShaunM

    ShaunM if you have completed the steps in the document offered by Ankit then please contact our support team to work with them directly.  For the best assistance, I recommend our chat support at http://adobe.ly/yxj0t6.  Our chat representatives can provide a personalized experience to resolve the issue you have described.

     
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