Owner of Elements 10 - LOADING ISSUES! (xp-os)
When opening the program, clicking "organize tab" the default window (browser page) opens and before launching the photos (files) I get a pop up stating that E10 has stopped!... The same happens when I chose to open the "manage backup" link, the default window opens and seconds later the same pop up...
Although the "edit tab" works and will take me to the edit (work) page with all features working properly except for the "organize" link on the default page.
Bottom line: I cannot get through to the browser page nor to any of the photos...
Any suggestions or direction will be humbly appreciated!
In advance, thank you!
XP - Operating System (os)
Elements 10... (E10)
Yes, Until a few days ago all was well! I've been using the Elements program for at least 6-8 mos... Until recently (2-days), all was working fine! At least 6-700 photos in organize and I have created a handful of slideshows, albums and even uploaded a few videos to the photoshop.com/user site...
Please try resetting Organizer Preferences. Goto C:\Users\username\AppData\Roaming\Adobe\Elements Organizer\11.0\Organizer and delete the following files
Now launch Organizer and see if it does. Try launching directly from PhotoshopElementsOrganizer.exe as Admin. Location can be found in ProgramFiles on 32-bit machine or ProgramFiles (x86) on 64-bit machine.
Edited my reply considering Organizer was working fine earlier, so possibly an issue with preferences.
Thank you andaleebfatima
...And, you too Barbara B.
.........................................Unfortunately for me, none of your suggestions worked!
Is there anyone who here to have experienced "launching" issues? Anyone with a REMEDY?
I'm able to open/ launch PSE-10 Editor but, unable to open/ launch PSE-10 Organize! Ditto for the "Manage My Backup" link...
I'm getting the following pop up when I click on the Organizer button and the Manage My Backup link:
(When I click "Do not Send" the entire PSE-10 window dissappears...)
Elements 10 Organizer has encountered a problem and needs to close. We are sorry for the inconvenience.
AppName: photoshopelementsorganizer.exe AppVer: 10.0.0.0 ModName: mc_demux_mp2_ds.ax
ModVer: 22.214.171.124657 Offset: 000ef2da