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Pete Slab
Currently Being Moderated

Where did the audio go?

Jan 2, 2013 7:48 AM

Tags: #missing #audio #blu-ray #encore

Encore CS6 on a PC newbie pulling my hair out.  I'm using a Media Composer Reference file to create a wedding Blu-ray disc.  The final movie is only 12GB on a 25GB disc.  In the middle of a clip, the audio just drops out for the rest of the disc.  Pushing Display on the player confirms that there is no audio anymore. It is not a level issue.   That section in the Encore project plays fine.  I even did a Transcode Now on the troublesome audio, and tried Imgburn for the actual burn that shows no errors.  Any suggestions?  Thanks.

 
Replies
  • Currently Being Moderated
    Jan 2, 2013 7:57 AM   in reply to Pete Slab

    What format audio?

     

    Are you putting multiple clips on one timeline?

     

    Edit: You might post a screenshot of the flowchart.

     
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  • Currently Being Moderated
    Jan 2, 2013 5:34 PM   in reply to Pete Slab

    I don't see a problem, but I don't know what would cause this.

     

    There have been a variety of audio issues reported.

     

    I agree with retranscoding, but I wonder if Encore replaced the asset. I'd poke around in the various encodes to see a) if it is replaced and b) whether the audio is missng in the file.

     

    Ultimately, I'd try a new source file export.

     
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    Jan 2, 2013 6:31 PM   in reply to Pete Slab

    I have learned to distrust anything other than single assets on timelines. I know it often works.

     

    I would look for any, even tiny, gaps in the timeline.

     
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    Jan 2, 2013 6:45 PM   in reply to Pete Slab

    You mean if you use single asset timelines? Yes, a playlist of the separate timelines would make the play all. The downside are short gaps in some instances when changing from one timeline to the next.

     
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    Jan 2, 2013 7:06 PM   in reply to Pete Slab

    Let us know how it works!

     
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    Jan 8, 2013 11:26 AM   in reply to Pete Slab

    Thanks for letting us know!

     
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    Jan 11, 2013 2:00 AM   in reply to Pete Slab

    Pete Slab wrote:

     

    I tried a bunch of troubleshooting and didn't do it methodically, so I don't know for sure what solved the issue.  I'm inclined to believe it was putting only one clip in a Timeline that solved the problem.

    Almost certainly!

    Also in future, to avoid coasters invest in a good quality BD-RE disc!!

     
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