Skip navigation
Currently Being Moderated

Am I in the right location to solve my problem?

Jan 4, 2013 7:13 AM

I have purchased everything from PS2 through CS4 and have encountered a computer problem and can not locate my hard copy of CS4 and the software has started a problem which stated I need to restart my computer for the program to work and following that act, I still can not use CS4 and see “Error 147:20” .I would love to find my case holding the disk and registration key and have looked everywhere in our new home, after moving to Siracha, Chon Buri, Thailand. What can I do with your help?


For your information my order number for my

CS4 is AD002863975


Thanks for you quickest help,


Major Fred Kirby, Retired USAF

[email address removed by host]

  • Currently Being Moderated
    Jan 4, 2013 4:37 AM   in reply to Realfred

    Download the software using this method:


    Direct Download Links for Adobe Software


    You may need to run the Creative Suite Cleaner Tool before reinstalling as per your error code your licensing system is busted and that is a global component.



    Mark as:

More Like This

  • Retrieving data ...

Bookmarked By (0)

Answers + Points = Status

  • 10 points awarded for Correct Answers
  • 5 points awarded for Helpful Answers
  • 10,000+ points
  • 1,001-10,000 points
  • 501-1,000 points
  • 5-500 points