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Photoshop Crashing

Jan 4, 2013 11:17 AM

Hi,

 

Out of the blue this morning PS started crashing on launch.

 

"An unhandled win 32 exception occureed in Photoshop.exe"

 

I'm running win7 with CS6 x64. Deleted the prefs and no luck. Also browsing the internet isn't giving much help either.

 

Hopefully someone can help out.

 

Thanks,

 

Jason

 
Replies
  • Currently Being Moderated
    Jan 4, 2013 11:24 AM   in reply to jasonjam

    Did you install Visual Studio recently?

     

    http://forums.adobe.com/thread/416713

     
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    Jan 4, 2013 11:37 AM   in reply to jasonjam

    What happened between the time it work and when it did not?  Did you see updates to any software Adobe or not?

     
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    Jan 4, 2013 11:45 AM   in reply to jasonjam

    What version of Master Collection is it?

     

    Sounds to me like the Adobe Application Manager is foo-bar.

     
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    Jan 4, 2013 12:31 PM   in reply to jasonjam

    I'm unfamilar with what the "Acrobat 30 day expire patch" is. Do you have a link to it?

     
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    Jan 4, 2013 12:35 PM   in reply to jasonjam

    OK. Thanks. Let me ask for some help from some folks with knowledge of this Acrobat 'fix'

     
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    Jan 4, 2013 12:50 PM   in reply to jasonjam

    OK. I was a bit confused because you said "I also ran the Acrobat 30 day expire patch but after this started happening. Acrobat opens fine since its not part of the Master Collection. All my programs won't open now." I read that as the unexpected handler thing was separate from your CS6 applications not launching.

     

    Have you tried running the CS6 installer to repair your install?

     
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    Jan 4, 2013 7:33 PM   in reply to jasonjam

    Those programs share very little code.  We need more information about the crash, like the name of the faulting module.

     

    It could be a corrupt font, missing support files, a corrupt display profile, etc.

     
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    Jan 7, 2013 6:18 AM   in reply to jasonjam

    I also had this problem before, i reinstalled my photoshop and it worked again, but when i closed it and opened it, it happend again.

    So i decided to reinstall my whole pc, and the problem was gone.

     

    Hope this helps

     
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  • Currently Being Moderated
    Jan 7, 2013 10:10 AM   in reply to jasonjam

    Numerical codes like that don't normally come with crashes, but do come with installer errors.

     

    What exactly are you seeing?

     
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