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Zsadist24
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Have serial code - lost files

Jan 5, 2013 3:12 PM

I have a serial number for Fireworks CS5, after a system crash I lost the files...where can I download a copy

 
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  • kglad
    72,228 posts
    Jul 21, 2002
    Currently Being Moderated
    Jan 5, 2013 3:33 PM   in reply to Zsadist24
     
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    Jan 5, 2013 4:32 PM   in reply to Zsadist24

    If you have entered a CS5 upgrade serial number then the installer will require a serial number from an earlier qualifying version in order to install the software with a perpetual license.

     

    If you don't have a serial number from an earlier qualifying version (only CS2, CS3 or CS4 qualify for a CS5 upgrade) then you won't be able to install CS5 other than as a 30 day time limited Trial version.

     

    That has always been the case with upgrades.

     

    If you enter a full version serial number then the installer will install the software with a perpetual license since a qualifying earlier version is not required (since it's not an upgrade).

     
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  • kglad
    72,228 posts
    Jul 21, 2002
    Currently Being Moderated
    Jan 5, 2013 5:37 PM   in reply to Zsadist24

    check with adobe support.  you can use chat:  http://www.adobe.com/support/chat/ivrchat.html

     
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    Jan 5, 2013 5:38 PM   in reply to Zsadist24

    Zsadist24 wrote:

    I understand that however I have had Fireworks since it was Macromedia and and have gotten every damn upgrade they have had.

     

    OK, good. So do you not already have a CS2, CS3 or CS4 serial number?

     
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