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Adobe Illustrator CS6 cannot open because of a problem

Jan 5, 2013 9:19 PM

Tags: #illustrator #error #adobe #crash #open #problem_opening_adobe

The problem details and System config:

 

Process:     Adobe Illustrator [57137]
Path:        /Applications/Adobe/*/Adobe Illustrator.app/Contents/MacOS/Adobe Illustrator
Identifier:  com.adobe.illustrator
Version:     682 (16.0.1)
Code Type:   X86-64 (Native)

Parent Process:  launchd [191]

 

Date/Time:   2013-01-06 16:13:06.798 +1100
OS Version:  Mac OS X 10.7.5 (11G63)

Report Version:  9

 

Interval Since Last Report:      264825 sec
Crashes Since Last Report:       3

Per-App Crashes Since Last Report:   2

Anonymous UUID:                  0C780427-F39A-4C90-AEBE-B1EE80F6CF77

 

Crashed Thread:  0

 

Exception Type:  EXC_BREAKPOINT (SIGTRAP)

Exception Codes: 0x0000000000000002, 0x0000000000000000

 

Application Specific Information:

dyld: launch, loading dependent libraries

 

Dyld Error Message:

  Library not loaded: @executable_path/../Frameworks/AdobeCrashReporter.framework/Versions/ A/AdobeCrashReporter

  Referenced from: /Applications/Adobe/*/Adobe Illustrator.app/Contents/MacOS/Adobe Illustrator

  Reason: image not found

 

Binary Images:

   0x100000000 -    0x10186dfe7 +com.adobe.illustrator (682 - 16.0.1) <A69E28B6-CD5A-34FE-1F66-D7324B218021> /Applications/Adobe/*/Adobe Illustrator.app/Contents/MacOS/Adobe Illustrator
   0x101aaf000 -    0x1027f4ff7 +libicudata.40.0.dylib (40.0.0 - compatibility 40.0.0) <6211D655-ECF8-7378-CF68-3B07300D5A29> /Applications/Adobe/*/Adobe Illustrator.app/Contents/Frameworks/ICUData.framework/Versions/4.0/li bicudata.40.0.dylib
   0x102807000 -    0x102875fef +com.adobe.headlights.LogSessionFramework (??? - 2.1.2.1652) <25E6F475-1522-419C-2169-547FCF2FD97F> /Applications/Adobe/*/Adobe Illustrator.app/Contents/Frameworks/LogSession.framework/Versions/A/L ogSession
0x7fff62ae5000 - 0x7fff62b19baf  dyld (195.6 - ???) <0CD1B35B-A28F-32DA-B72E-452EAD609613> /usr/lib/dyld
0x7fff83932000 - 0x7fff83932fff  com.apple.CoreServices (53 - 53) <97E086D0-20B4-3BB4-BEE2-04EE5700D55B> /System/Library/Frameworks/CoreServices.framework/Versions/A/CoreServ ices
0x7fff83933000 - 0x7fff83933fff  com.apple.ApplicationServices (41 - 41) <E23F1CED-C0FB-35A8-9657-484C5E6A32AE> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/A pplicationServices
0x7fff84a4c000 - 0x7fff84a4cfff  com.apple.Carbon (153 - 153) <AF0F9910-E3C3-3922-AA92-A39000655E0F> /System/Library/Frameworks/Carbon.framework/Versions/A/Carbon
0x7fff852d0000 - 0x7fff855e9fff  com.apple.Foundation (6.7.2 - 833.25) <F6584E06-7C8F-3422-AF84-3AA58EC67935> /System/Library/Frameworks/Foundation.framework/Versions/C/Foundation
0x7fff8bff3000 - 0x7fff8bff3fff  com.apple.Cocoa (6.6 - ???) <9E3D4787-A2CE-38E0-BEF8-E5DA63B6E6A1> /System/Library/Frameworks/Cocoa.framework/Versions/A/Cocoa
0x7fff8c727000 - 0x7fff8d32dfff  com.apple.AppKit (6.7.5 - 1138.51) <44417D02-6123-3FC3-A119-CE51BB4C3006> /System/Library/Frameworks/AppKit.framework/Versions/C/AppKit

 

Model: MacBookPro9,1, BootROM MBP91.00D3.B08, 4 processors, Intel Core i7, 2.3 GHz, 4 GB, SMC 2.1f170

Graphics: NVIDIA GeForce GT 650M, NVIDIA GeForce GT 650M, PCIe, 512 MB

Graphics: Intel HD Graphics 4000, Intel HD Graphics 4000, Built-In, 384 MB

Memory Module: BANK 0/DIMM0, 2 GB, DDR3, 1600 MHz, 0x80CE, 0x4D34373142353737334448302D434B302020

Memory Module: BANK 1/DIMM0, 2 GB, DDR3, 1600 MHz, 0x80CE, 0x4D34373142353737334448302D434B302020

AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0xF5), Broadcom BCM43xx 1.0 (5.106.198.19.22)

Bluetooth: Version 4.0.8f17, 2 service, 11 devices, 1 incoming serial ports

Network Service: Wi-Fi, AirPort, en1

Serial ATA Device: TOSHIBA MK5065GSXF, 500.11 GB

Serial ATA Device: HL-DT-ST DVDRW  GS31N

USB Device: hub_device, 0x8087  (Intel Corporation), 0x0024, 0x1d100000 / 2

USB Device: hub_device, 0x0424  (SMSC), 0x2513, 0x1d180000 / 3

USB Device: BRCM20702 Hub, 0x0a5c  (Broadcom Corp.), 0x4500, 0x1d181000 / 6

USB Device: Bluetooth USB Host Controller, apple_vendor_id, 0x821d, 0x1d181300 / 7

USB Device: Apple Internal Keyboard / Trackpad, apple_vendor_id, 0x0252, 0x1d183000 / 5

USB Device: IR Receiver, apple_vendor_id, 0x8242, 0x1d182000 / 4

USB Device: hub_device, 0x8087  (Intel Corporation), 0x0024, 0x1a100000 / 2

USB Device: FaceTime HD Camera (Built-in), apple_vendor_id, 0x8509, 0x1a110000 / 3

 
Replies
  • Currently Being Moderated
    Jan 6, 2013 1:10 AM   in reply to QD-AU

    Mmh, yeah, the Adobe crash reporter cannot be loaded, but why and how still remains in teh dark... Simply run the Creative Suite Cleaner Tool and reinstall.

     

    Mylenium

     
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  • Currently Being Moderated
    Calculating status...
    Jan 8, 2013 3:46 PM   in reply to QD-AU

    The why is simple. This path is ridiculous:

    Path:        /Applications/Adobe/*/Adobe Illustrator.app/Contents/MacOS/Adobe Illustrator

    And when you re-install, stop moving your stuff around into subfolders, particularly subfolders named with a wildcard. That's a very System 7 way of thinking of software.

    Install it, then leave it the hell alone. When you don't, you deserve all the problems you experience as a result.

     
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