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Tidsoot
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Installing PSE11

Jan 6, 2013 4:52 AM

Tags: #photoshop_elements_11

Installing PSE11 I get an error message "error installing shared technologies ". I then have to abort the install and wait 'til it rolls back. I've tried downloading the trial version on line but the same thing happens when I insert my serial number. Is there a fix for this please?

 
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  • Currently Being Moderated
    Jan 6, 2013 6:44 AM   in reply to Tidsoot

    Hi,

     

    Have you made sure that no other application is running at the time when you install PSE?

     

    It seems that some applications use things like Adobe Air and that can prevent PSE installing correctly.

     

    This technical note covers Shared Technology errors and may help

     

    http://helpx.adobe.com/photoshop-elements/kb/troubleshoot-installation -photoshop-elements-premiere.html

     

    Brian

     
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  • Currently Being Moderated
    Jan 6, 2013 11:57 AM   in reply to Tidsoot

    Try restarting the system, and then kill/abort any Adobe process running in background from Task Manager/Activity Monitor.

    Then start the install.

    One thing more, you can enter the serial number later as well after you successfully install PSE.

     
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