i have windows xp home edition + sp2 + sp3, hebrew language.
i have adobe reader xi 11.00.379 - free version.
i got a message for existing of an update.
i downloaded the update and when i tried to install the update, i got error 1648.
i did'nt find this error code.
please tell me what can i do to fix this problem, and to install the update
my name : Haim Rotenberg
my email : [removed]
It would seem you have the Windows installer version 3.1 installed on your system.
To verify the same, can you please download the 11.0.01 Reader patch directly from http://ardownload.adobe.com/pub/adobe/reader/win/11.x/11.0.01/misc/Adb eRdrUpd11001.msp and see if double clicking the same also results in the same error message.
If so, then can you please try and apply the latest Windows Updates on your system which may auto update the installer engine at your end. Also, you could see if the following helps: http://support.microsoft.com/kb/913754.