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Photoshop Elements

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Photoshop Elements 10 Installed in 2 computers

Jan 9, 2013 9:51 AM

I accidentally installed this version of photoshop in 2 of my computers, so it doesn't work anymore (because of the Track Number). I unninstalled it in one of them, but it still doesn't work! What am I supposed to do?

642 Views 3 Replies Latest reply: madalena_42@hotmail.com, Jan 9, 2013 12:01 PM

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1. Barbara B.,

Jan 9, 2013 9:55 AM in reply to madalena_42@hotmail.com

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Uninstalling is not the same as deactivating. You're allowed two activated installations, but it sounds like something has made PSE think it's installed on more than two computers. To fix this, go here:

http://www.adobe.com/products/activation/

and you can usually start a chat session and get it straightened out right away.

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2. 99jon,

Jan 9, 2013 10:03 AM in reply to madalena_42@hotmail.com

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Launch the Editor on the machine you don't want.

Click Help >> Deactivate

You may need to re-install again and then deactivate or seek help from support as suggested by Barbara.

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3. madalena_42@hotmail.com,

Jan 9, 2013 12:01 PM in reply to Barbara B.

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thank you very much! this link is very perfect!!! resolv my problem...omg!!! very happy

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Photoshop Elements

Photoshop Elements 10 Installed in 2 computers

Jan 9, 2013 9:51 AM

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