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BaymanM
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Invalid serial number for Elements 8

Jan 9, 2013 10:09 AM

I am trying to avtivate/register my Elements 8 but keep on telling me that the serial number is invalid. When I open the program I found the serial number under Help/ product registration, but as mentioned when I try to register this number it says it invalid. I tried the live chat but the person there cannot help me for some reason. All I want to know is where on the product do I find the correct serial number. I dont have the box or papers anymore. The program worked for many years, but now whan to use it on another PC.

 
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  • 99jon
    12,810 posts
    Jan 6, 2010
    Currently Being Moderated
    Jan 9, 2013 10:16 AM   in reply to BaymanM

     

    Click on the red Adobe logo at the top of this page and log in to My Adobe. Then navigate to find your product if you originally registered.

     

    On the Old PC launch the Editor first and click Help >> Deactivate

     
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  • 99jon
    12,810 posts
    Jan 6, 2010
    Currently Being Moderated
    Jan 9, 2013 10:20 AM   in reply to BaymanM

    You will need the original CD disk.

     
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  • 99jon
    12,810 posts
    Jan 6, 2010
    Currently Being Moderated
    Jan 9, 2013 10:38 AM   in reply to BaymanM

     

    Sorry, but you may need to buy PSE11. It will be a good investment on a new computer and there have been quite a few new tools and improvements since PSE8.

     

    In fact Adobe often includes bundled versions with hardware in the hope that users will become future customers.

     
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